Packing tips. For trouble-free shipping.
Packing tips. For trouble-free shipping.
Packing in general
Packing in general
For the secure transport of your goods the packaging must be suitable for the weight of the parcel's contents. The packaging needs to be able to withstand the strains of automated and mechanical sorting, handling and transport operations. Parcels packed together as a bundle are excluded from transport.
Outer packaging
The outer packaging should be tightly closed and well sealed with adhesive tape along all edges. None of the parcel's contents should stick out of the packaging. Before re-using them you should check any used outer packaging, seals and padding for damage and, if necessary, repair or replace them. Please make sure that you remove any existing barcodes, and that the addresses of the shipper and the consignee are clearly readable.
Outer packaging
The outer packaging should be tightly closed and well sealed with adhesive tape along all edges. None of the parcel's contents should stick out of the packaging. Before re-using them you should check any used outer packaging, seals and padding for damage and, if necessary, repair or replace them. Please make sure that you remove any existing barcodes, and that the addresses of the shipper and the consignee are clearly readable.
Consignee address
Consignee address
Please make sure that the consignee address is correct and clearly marked. In the case of domestic and international Express-Service parcels, the telephone number should be added to the consignee address.
Max. dimensions
Max. dimensions
Each parcel submitted to DPD Luxembourg must comply with the following weight and dimensional requirements:
- maximum weight of 31.5 kg
- maximum length of 1.75 metres
- the sum of 1 x length + 2 x height + 2 x width may not exceed 3.0 metres
For parcels shipped from a parcel shop and paid for online, the maximum girth is 2.5 m.
-
max 100 (L), 250 cm circumference (length + 2x(H+W)
Volumetric weight
Airfreight parcels are priced on the basis of volumetric weight in cases where this exceeds the actual weight in kg. The volumetric weight indicates how much space a parcel occupies within the aircraft in relation to its weight and, in the interests of economic and ecological loading of passenger aircraft, is calculated using the following formula:
Length (cm) x width (cm) x height (cm) / 5,000 (cm3/kg)
The volumetric weight is only relevant to DPD EXPRESS international parcels
Volumetric weight
Airfreight parcels are priced on the basis of volumetric weight in cases where this exceeds the actual weight in kg. The volumetric weight indicates how much space a parcel occupies within the aircraft in relation to its weight and, in the interests of economic and ecological loading of passenger aircraft, is calculated using the following formula:
Length (cm) x width (cm) x height (cm) / 5,000 (cm3/kg)
The volumetric weight is only relevant to DPD EXPRESS international parcels
Parcel stickers
Parcel stickers
All the relevant parcel stickers (DPD parcel label, company address sticker, COD sticker) should be applied to the upper (largest) surface of the parcel - if possible next to each other and without overlapping. Please make sure that the DPD parcel label is not covered by packaging string or markings.
Express shipments
For Express shipping to other countries you need, in addition to the parcel label, to attach the DPD Express label and enter the following information: customs value and currency (in euros, US dollars or the currency of the country of destination). Then put an X in the relevant DPD EXPRESS service box: DPD 10:00, DPD 12:00, DPD 18:00, DPD GUARANTEE. If you require a receipt, simply ask the driver who picks up your parcel to sign the carbon copy of the DPD label.
Service tape for DPD EXPRESS shipments
As a guarantee of preferential treatment, when your shipment carries the DPD service adhesive tape our staff immediately see that it is an Express-Service parcel. This means you can be sure that your parcel will be shipped by the most direct route and receives priority treatment all along the way.
Express shipments
For Express shipping to other countries you need, in addition to the parcel label, to attach the DPD Express label and enter the following information: customs value and currency (in euros, US dollars or the currency of the country of destination). Then put an X in the relevant DPD EXPRESS service box: DPD 10:00, DPD 12:00, DPD 18:00, DPD GUARANTEE. If you require a receipt, simply ask the driver who picks up your parcel to sign the carbon copy of the DPD label.
Service tape for DPD EXPRESS shipments
As a guarantee of preferential treatment, when your shipment carries the DPD service adhesive tape our staff immediately see that it is an Express-Service parcel. This means you can be sure that your parcel will be shipped by the most direct route and receives priority treatment all along the way.
Wrapping film
Wrapping film
If you use shrink film, make sure that in the area of the parcel label it is smooth and without any lettering. Simply get in touch with your DPD contact for advice.
