Parcels delivered directly to the consignee can be shipped up to a weight of 31.5 kg. When sending parcels to a Pickup parcelshop, the maximum weight is 20 kg.

Parcels which are picked up from you can weigh up to 31.5 kg. The maximum weight for parcels which are handed in for shipment at a Pickup parcelshop is 20 kg.

You can calculate the size of your parcel by adding together the shortest and the longest side of the parcel. In myDPD and the DPD App you can easily calculate your parcel size by entering your parcel dimensions (length x width x height).

The girth is the maximum permitted parcel size. It is calculated as follows: (height + width) x 2 + length of the parcel in cm. You can calculate this conveniently online in our girth calculator.

The volumetric weight indicates the amount of cargo space a parcel takes up and is calculated for DPD Express parcels, which are transported by airfreight. The volumetric weight is only calculated if it exceeds the actual weight. You can calculate the volumetric weight conveniently in the DPD volumetric weight calculator. Or with the formula: Length (cm) x Width (cm) x Height (cm)/5,000 (cm³/kg).

If it has to go very fast: Express delivery by 8:30 hrs on the next working day. Shipping is from monday to friday.

DPD Express is worldwide express delivery, fast and reliable.

DPD Mail is the transport of business mail at home and abroad at a discount rate.

If it has to go very fast: Express delivery by 12:00 hrs on the next working day. Shipping is from monday to friday.

If it has to go very fast: Express delivery by 18:00 hrs on the next working day. Shipping is from monday to friday.

We will inform you when your parcel has been delivered.

Predict is our service, with which we tell the recipient on the day of delivery exactly when his parcel comes. In live tracking, the time window even updates to up to 30 minutes.

The consignee pays the shipping charge upon receipt of the consignment (only for customers entitled to receive ex-works parcels).

Delivery of business parcels on Saturday with DPD 12:00 with pickup the day before. If the parcel arrives earlier in the depot, it isn\'t stored until Saturday, but is delivered on the next business day.

Delivery is made to a Pickup parcelshop that you have specified. Your recipient will be notified by SMS or e-mail as soon as the parcel can be picked up.

The GPS signal can fail or the driver is making an extensive stop. If the parcel status does not change for several hours, please contact our customer service with the parcel number.

If you use our \"predict \" service and the e-mail address or mobile phone number of the recipient has been deposited, the recipient will receive a notification of delivery-to the hour exactly. He can then redirect the parcel as it suits him.

Your consignee can track the delivery live in the DPD App. For you as the shipper, we have provided the entire parcel history in the shipper tracking service.

AES stands for \"Automated Export System\", ECS for \"Export Control System\". Both are abbreviations for an international IT project which has been initiated for the export field by the European Commission in cooperation with member states. The AES integrates the acceptance of electronic export declarations and the electronic data interchange between the customs office of export and the customs office of exit from the EU. In Germany the name of the corresponding IT process is ATLAS. With effect from 01 July 2009 the ATLAS electronic export process replaced the previous paper-based export procedure. This means that from 01 July 2009 the electronic exchange of data with the customs authorities became binding for companies which operate in international trade. The electronic transmission of export data between the various national processing systems is implemented via ECS.

The Movement Reference Number (MRN) is the registration and identification number provided by the customs authorities. This number enables shippers to monitor the status of their shipments at all times. The MRN appears in the top right-hand corner of the Export Accompanying Document (EAD) which the shipper receives from the customs office, and is an 18-digit chain of numbers and letters as well as a barcode. This number initiates the export procedure and enables the shipment of the parcel. Without an MRN it is not possible for a certificate of export to be issued.

For goods shipments with a value of less than 1,000 EUR there is the option of a verbal declaration. A verbal declaration is a physically expressed declaration of intent and is restricted to special cases (see directive on implementation of the customs code, Customs code DVO Article 226). A commercial invoice or pro forma invoice is sufficient for the verbal declaration. For this purpose the EORI system (Economic Operators\' Registration and Identification System) is being launched for companies, for the purpose of transmitting the data to the EU. The economic operators\' data is saved under the so-called EORI ID number. In accordance with the directive on export trade AWV § 4c (3), an export shipment is defined as \"the quantity of goods which an exporter exports at the same time via the same customs office of exit for the same country of destination\". This means that all shipments which are sent to the same consignee on the same day have to be combined. If the combined goods value is greater than 1,000 EUR an export declaration with an MRN (movement reference number) has to be drawn up for these shipments.

The Export Accompanying Document (EAD) replaces the existing declaration on the Single Administrative Document (Form 0733). You will receive the EAD with the Movement Reference Number (MRN) which is required for the export of the goods after the export declaration has been processed successfully by the responsible customs office.