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Our business starts and ends with our customers. They're at the heart of everything we do.

We combine innovative technology along with our local and international expertise to provide flexible and user friendly products and services – all designed with our customers and their customers in mind. So whether you’re an individual sending the occasional parcel, or a business customer sending parcels regularly – we have a number of shipping options to support you.

Four reasons for using our Online Shipping Service

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Quick and easy

You can create a parcel label and be ready to ship in just a few short steps.

Payment

Multiple payment options

Choose from a number of secure online payment options.

Tracking

Live tracking

You can track your parcel’s progress with real-time parcel tracking.

Change

In-flight redirect options

Your recipient has the ability to redirect their delivery, should their plans change.

DPD Laser's online booking service

DPD Laser's online booking service

Book with ease
Quick and easy booking online.

Convenient collections and drop-off's
We can arrange to collect from your door or you can drop your parcel off at any one of our Parcelshops – we’re all about convenience.

Ship anywhere
Our network has the whole country covered and internationally too.

We'll keep you informed
We’ll keep you updated on your parcel movements every step of the way.

The benefits of a prepaid account with DPD Laser

The benefits of a prepaid account with DPD Laser

Quick account activation
Start trading within 2 days with a minimum deposit of R1,000.

Competitive pricing
Benefit from competitive volume-based pricing.

Collaborate with experts
Collaborate with our industry experts who have developed specialised solutions to provide the best possible delivery experience for different customer needs.

Central repository for account holders
Being an account holder, you will have access to the myDPD Laser customer portal, which acts as a central repository for all activity and information. From the portal, you can book collections, track consignments, print labels, view PODs as well as view all billing, reporting and other account information.

The benefits of choosing to partner with DPD Laser

The benefits of choosing to partner with DPD Laser

Specialist solutions
We have built a number of specialist solutions to support industry specific needs, these include eCommerce, Healthcare, Automotive as well as Groceries and Fresh Produce. As a delivery partner, we put the customer experience at the forefront of our delivery offering.

Competitive volume-based pricing
As a logistics partner, we provide competitive volume-based pricing based on your shipping profile.

Flexible integration and reporting
We pride ourselves on having a fully flexible suite of integration options to ensure a fast and convenient onboarding process. In addition, our BI technology ensures that you have full visibility of parcels in real time as well as transparency in our operational performance.

Support and monitoring
For questions about your shipments, there’s a team of support agents available for you every day and if your account warrants it, we will allocate a dedicated agent to provide specialist support to you.

Your shipping options

Our domestic services

Choose from a variety of service options at a price point and transit time that suits your needs.

For standard parcels under 30kg's, you can choose from the following options:

same day
next day
economy
t2t
truck

Same day
For time sensitive deliveries requiring collection and delivery on the same day.

plane

Next day
An express courier service that ensures your parcels arrive by 09:00, 11:00 or 17:00 the following business day.

night

Economy
A courier service that will have delivery effected within 1-3 business days from date of collection.

both

Terminal to Terminal
Drop off and collect your parcels from one of our many branches or Parcelshops.

Our international services

We'll send your parcel anywhere you'd like.

As part of the DPDgroup, we also have access to extensive ground and air networks, which means we can be called on to supply reliable and competitively priced delivery services anywhere in the world. Choose from our range of international parcel services to suit your needs:

Courier export
Import express
Cross boarder
Airfreight
plane

Courier Express
Export to anywhere in the world.

truck

Import Express
Inbound shipments from international origins.

night

Cross Border Road Freight
Move shipments to and from bordering countries.

both

Airfreight
Heavier or bulkier non-urgent shipments.

Tips and tools for stress free shipping

DPD Zustellung
Levering aan huis

Tips and tools for stress free shipping

Packing parcels
Please refer to our packing guidelines for tips on how to adequately package your parcels for shipment.

Parcel dimensions guide
The volumetric weight is a calculation that determines the amount of space a parcel occupies in the aircraft or vehicle. As space is often a limiting factor, we calculate our charges on the greater of volumetric weight or actual weight.

The volumetric weight is calculated as:
Length (cm) x width (cm) x height (cm) / 5000

Information for your recipient
The parcel recipient will receive notifications throughout the parcel journey. The recipient can decide when and where they want to receive their parcel and if they are unexpectedly not at home, they are able to change the delivery day or place of delivery as it suits them.

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