Given the current situation in Europe, we were forced to proceed with extra care when picking up the consignments for transport.
In accordance with General Business Conditions, the company DPD has a right to check the contents and packing of a consignment in the presence of the sender each time when sending a parcel which is paid in cash. DPD has a right to have a consignment opened by a DPD employee anytime during the transport in the presence of one witness, to write a record on the check of the consignment and close the consignment again.
DPD courier, DPD worker or Pickup point worker shall be obliged to check sender’s identity when taking over the consignment.
DPD courier, DPD worker or Pickup point worker shall be obliged to check the contents of the parcel in the presence of sender to ascertain whether it complies with the DPD’s General Business Conditions. If the contents of the parcel do not meet the General Business Conditions, that parcel shall not be taken over for transport.
