We have entered the most exciting time of the year, which is also the busiest.
Due to the general popularity of online shopping, discounts and the growing need for parcel distribution in the business segment, this year we expect a significant increase in parcel quantities, which will further increase during Black Friday and Cyber Monday.
At DPD, we will do our best during this time and make every effort to ensure that parcels are delivered safely and on time!
During the peak season, parcel quantities increase by 10 to 15%, so we kindly ask for your understanding and patience, as the delivery time may be slightly longer.
We encourage you to make your purchases on time and not delay them until the last minute.
At DPD, we have adjusted our work and operational processes in such a way that the expected delivery deadlines are taken into account, which is why we are the right choice for the delivery service.
You are not at home at the time of delivery, or do you need the parcel as soon as possible? Choose one of the alternative delivery options.
Safe place
Garage, terrace,...
Our premium portal myDPD Business is available to our business customers, offering you complete control over all parcels sent. You can make parcel redirections yourself or change the delivery information at your customer's request, without you or your customer having to wait for a free agent in our customer service center.
If you do not yet have the myDPD Business portal and would like to have one, you can contact your sales representative who will be happy to help you.
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the label correctly, by removing all the old labels beforehand, and stick the new one on top of the parcel, in a visible place.
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the label correctly, by removing all the old labels beforehand, and stick the new one on top of the parcel, in a visible place.
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