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How to open DPD parcel locker?

Parcel without cash on delivery

You can pick up the parcel at the DPD parcel locker within 72 hours from the moment DPD sends an Viber/SMS/e-mail message that the parcel has been delivered to the parcel locker.

To pick up the parcel from the parcel locker, DPD will send an Viber/SMS/email with a link to pick up the parcel. The link for picking up the parcel is only opened by the recipient when he is in front of the parcel locker.

When picking up the parcel, the following must be taken into account:

  • When you are in front of the parcel locker, turn on Bluetooth on your mobile phone.
  • Click on the link from the Viber/SMS message you received and follow the instructions.
  • When all steps are completed, the green light will flash.
  • Wait for the mailbox to open.
  • Take the parcel and close the mailbox door

Cash on delivery parcel

The first message the recipient of the parcel receives is a link to pay the ransom through the secure Wspay online system.

After successful payment, the recipient of the parcel will receive an Viber/SMS/e-mail link to pick up the parcel. You can pick up the parcel at the DPD parcel locker within 72 hours from the moment DPD sends an Viber/SMS/e-mail message that the parcel has been delivered to the parcel locker.

To pick up the parcel from the parcel locker, DPD will send an Viber/SMS/email with a link to pick up the parcel. The link for picking up the parcel is opened by the recipient only when he is in front of the parcel locker.

When picking up the parcel, the following must be taken into account:

  • When you are in front of the parcel locker, turn on Bluetooth on your mobile phone.
  • Click on the link from the Viber/SMS message you received and follow the instructions.
  • When all steps are completed, the green light will flash.
  • Wait for the mailbox to open.
  • Take the parcel and close the mailbox door.