When will my parcel be ready for collection from the parcel shop?

As soon as we have delivered your parcel to the Pickup parcelshop, you receive notification by email and/or SMS. If you have redirected your parcel or if we have not located you at home, we inform you about the options for pickup on the parcel notification card which is placed in your letterbox. If no day is indicated, your parcel is available for collection immediately.