Where is my parcel?
Predict by DPD
No more missed parcels.
Where is my parcel?
No more waiting for parcels - thanks to Predict
With our delivery notification and Tracking, you no longer need to waste time waiting for parcels. On the day of delivery, we inform you down to the last hour exactly when your parcel will arrive!
What makes our service so special:
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You have complete control over your parcel information. You can be sure of the success of the first delivery attempt. With the Predict message, you are informed about the exact time of delivery.
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Live tracking - you can track your parcel live on the day of delivery, the map is updated every minute.
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Will you not be at home at the time of delivery? Redirect the parcel to one of more than 650 Pickup points, in DPD Pickup Station - parcel locker across Slovenia, specify your safe place where the courier can leave the parcel or specify another address or date for delivery.
You can change the day or place of the delivery with one click.
Change the address
Specify another, alternative address and redirect your parcel there.
All you have to do is:
- in the myDPD application, select "Change address" from the redirection options,
- enter a new address in the field (maybe work address?)
- we will deliver the parcel to the address you specify.
Next day delivery
Are you not at home on the day of delivery, but you are home the next day? Postpone delivery to the next (or any other) day.
All you have to do is:
- in the myDPD application, select "Change day" from the diversion options,
- click on the desired delivery day in the calendar
- we will deliver the parcel to you on the day you specify.
Delivery to the Pickup point
Redirect your parcel to your nearest Pickup point and pick it up when it suits you best.
All you have to do is:
- in the myDPD application, select "Specify Pickup point" from the diversion options,
- find your nearest Pickup point and designate it for delivery
- we will deliver the parcel to you there.
As a registered user, you can set delivery preferences in the myDPD application and mark a specific Pickup point as a favorite delivery point. We will then always deliver all future parcels to you at this point without having to re-mark the delivery redirect every time.
Delivery to safe place
As a delivery option, you can also choose delivery to a safe place and we will leave your parcel in a certain place of your choice (e.g. in the garage, on the terrace, under the letterbox...).
All you have to do is:
- in the myDPD application, select "Delivery to a safe place" from the diversion options,
- determine a safe place of your choice (e.g. terrace, garage, under the letterbox...)
- we will leave the parcel at a designated place
Do you need to pick up or send a parcel and you don´t want to be limited by the courier´s arrival?
Pickup point
Do you want to pick up a parcel but don't want to depend on the arrival of the courier? Take advantage of Pickup points and pick up the parcel when it suits you best.
- In our Predict message, you will receive a notification on the day of delivery with the possibility of changing the delivery of the parcel.
- Redirect the parcel to your nearest Pickup point.
- When the parcel is delivered, you will receive an SMS message with information on when you can pick it up.
- The parcel can be picked up within 7 working days.
DPD Pickup parcel lockers are available 24/7.
The network of self-service DPD Pickup parcel lockers enables recipients to pick up parcels easily and conveniently, wherever and whenever it suits them best! Direct your parcel to any parcel locker in Slovenia and pick it up 24 hours a day, 7 days a week.
DPD Pickup parcel lockers are available 24/7.
The network of self-service DPD Pickup parcel lockers enables recipients to pick up parcels easily and conveniently, wherever and whenever it suits them best! Direct your parcel to any parcel locker in Slovenia and pick it up 24 hours a day, 7 days a week.
Quick and easy cash on delivery payment
Quick and easy cash on delivery payment
The trend of online shopping is on the rise and it is expected that this trend will continue in the future.
One of the most sought-after DPD services is Cash On Delivery - C.O.D. or payment on delivery.
In order to provide a unique user experience to the end recipients of the parcels, in addition to the option of cash on delivery and online payment through a secure online credit card authorization system in real time, WSPay, we also offer the option of cash on delivery with Visa, Mastercard or Maesto contactless cards.
Our returns service
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. Our returns options make it easy to send back parcels.
Our returns service
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. Our returns options make it easy to send back parcels.