Payment information
Services with added value
The cash-on-delivery service is an additional service for which DPD Romania assumes the responsibility of collecting an amount of money from the recipient and transferring it to the sender. The service guarantees the sender that the goods will be paid for on time, while the recipient will receive the goods for which he pays.
The service is available for shipments from Romania to Romania, Bulgaria, Greece, Hungary, Poland, Slovakia, Slovenia, Czechia and Croatia.
For deliveries in Romania, if you choose to pay by card upon delivery (MPOS), the commission is 0.85% of the parcel's value. For European countries that are not mentioned in the table below, the only accepted payment method is by card.
Payment terms a COD amounts | Within 10 days from the delivery of the package. Payments are made weekly (Monday) | |||||||
Bulgaria | Greece | Hungary | Poland | Slovakia | Slovenia | Czechia | Croatia | |
The currency in which payments can be made to the sender | HUF | BGN | EUR | PLN | EUR | EUR | CZK | EUR |
RON | RON | RON | RON | RON | RON | RON | RON | |
EUR | EUR | EUR | EUR | |||||
Bank accounts | Bank transfers to accounts opened in the above currencies, in Romania or abroad. The payment will be made at the exchange rate of the payer's bank, at the rate on the day of payment. | |||||||
Payment processing fees | Payments in EUR - 3 EUR/transaction Payments in BGN – 19.56 BGN/transaction Payments in RON (accounts in another country), HUF, PLN – 6 EUR/transaction Payments in CZK - 8 EUR/transaction | |||||||
Refund Service Limit (COD) | 9.999 BGN | 500 euro | 500.000 HUF | 3.000 euro | 3.000 euro | 3.000 euro | 3.000 euro | 3.000 euro |
Refund cash/card (terminal POS) | 1.8% from COD value, but no less than 5 Ron | 1.8% from COD value, but no less than 6 Ron | 1.8% from COD value, but no less than 5 Ron | 1.8% from COD value, but no less than 6 Ron | 1.8% from COD value, but no less than 6 Ron | 1.8% from COD value, but no less than 6 Ron | 1.8% from COD value, but no less than 6 Ron | 1.8% from COD value, but no less than 6 Ron |
Payment terms a COD amounts
The currency in which payments can be made to the sender
Payment terms a COD amounts
Payment terms a COD amounts
Payment terms a COD amounts
Bank accounts
Payment terms a COD amounts
Payment processing fees
Payment terms a COD amounts
Refund Service Limit (COD)
Payment terms a COD amounts
Refund cash/card (terminal POS)
Within 10 days from the delivery of the package. Payments are made weekly (Monday) | Bulgaria | HUF | RON | EUR | Bank transfers to accounts opened in the above currencies, in Romania or abroad. The payment will be made at the exchange rate of the payer's bank, at the rate on the day of payment. | Payments in EUR - 3 EUR/transaction Payments in BGN – 19.56 BGN/transaction Payments in RON (accounts in another country), HUF, PLN – 6 EUR/transaction Payments in CZK - 8 EUR/transaction | 9.999 BGN | 1.8% from COD value, but no less than 5 Ron |
Greece | BGN | RON | EUR | 500 euro | 1.8% from COD value, but no less than 6 Ron | |||
Hungary | EUR | RON | 500.000 HUF | 1.8% from COD value, but no less than 5 Ron | ||||
Poland | PLN | RON | EUR | 3.000 euro | 1.8% from COD value, but no less than 6 Ron | |||
Slovakia | EUR | RON | 3.000 euro | 1.8% from COD value, but no less than 6 Ron | ||||
Slovenia | EUR | RON | 3.000 euro | 1.8% from COD value, but no less than 6 Ron | ||||
Czechia | CZK | RON | EUR | 3.000 euro | 1.8% from COD value, but no less than 6 Ron | |||
Croatia | EUR | RON | 3.000 euro | 1.8% from COD value, but no less than 6 Ron |
Rates are expressed in ron, and do not include VAT.
The COD fee is added as part of the courier service and is paid by the courier service payer (shipper).
The COD amount is declared in the local currency of the destination country (for Greece – in euro, for Bulgaria – in BGN, etc.)
The amount for the COD service is paid by the recipient at the time of delivery of the shipment.
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