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Door to door parcel delivery service from/to Romania to/from Bulgaria, Greece, Hungary, Poland, Slovakia, Slovenia, Czechia and Croatia.
The best rates for road deliveries from/to Romania to/from Central and Eastern Europe.

Rates / kg

Zone 1

Zone 2

Bulgaria, Hungary

Croatia, Czechia, Greece, Poland, Slovakia, Slovenia

1 - 3 kg

20.8

27.0

4 - 5 kg

31.2

42.7

5 - 7 kg

43.7

58.2

7 - 10 kg

56.2

79.0

10 - 20 kg

79.3

108.0

Additional kg

4.5

4.5

Weight limit / parcel (Kg)

31.5

31.5

Extension of liability limit

1.20% of the declared value

1.20% of the declared value

Return of undelivered parcel

DPD Regional CEE tariff

DPD Regional CEE tariff

Collection Request

DPD Regional CEE tariff

DPD Regional CEE tariff

Rates are expressed in RON and do not include VAT, fuel index and wage surcharge. 

Additional fees may apply to the rates shown, depending on the individual parameters of the parcel or the additional services selected.

Rates / kg

1 - 3 kg

Rates / kg

4 - 5 kg

Rates / kg

5 - 7 kg

Rates / kg

7 - 10 kg

Rates / kg

10 - 20 kg

Rates / kg

Additional kg

Rates / kg

Weight limit / parcel (Kg)

Rates / kg

Extension of liability limit

Rates / kg

Return of undelivered parcel

Rates / kg

Collection Request

Rates / kg

Rates are expressed in RON and do not include VAT, fuel index and wage surcharge. 

Additional fees may apply to the rates shown, depending on the individual parameters of the parcel or the additional services selected.

Zone 1

Bulgaria, Hungary

20.8

31.2

43.7

56.2

79.3

4.5

31.5

1.20% of the declared value

DPD Regional CEE tariff

DPD Regional CEE tariff

Zone 2

Croatia, Czechia, Greece, Poland, Slovakia, Slovenia

27.0

42.7

58.2

79.0

108.0

4.5

31.5

1.20% of the declared value

DPD Regional CEE tariff

DPD Regional CEE tariff

Services with added value

The cash-on-delivery service is an additional service for which DPD Romania assumes the responsibility of collecting an amount of money from the recipient and transferring it to the sender. The service guarantees the sender that the goods will be paid for on time, while the recipient will receive the goods for which he pays.

The service is available for shipments from Romania to Bulgaria, Greece, Hungary, Poland, Slovakia, Slovenia, Czechia and Croatia.

Payment terms a COD amounts

Within 10 days from the delivery of the package. Payments are made weekly (Monday)

Bulgaria

Greece

Hungary

Poland

Slovakia

Slovenia

Czechia

Croatia

The currency in which payments can be made to the sender

HUF

BGN

EUR

PLN

EUR

EUR

CZK

EUR

RON

RON

RON

RON

RON

RON

RON

RON

EUR

EUR

EUR

EUR

Bank accounts

Bank transfers to accounts opened in the above currencies, in Romania or abroad.

The payment will be made at the exchange rate of the payer's bank, at the rate on the day of payment.

Payment processing fees

Payments in EUR - 3 EUR/transaction

Payments in BGN – 19.56 BGN/transaction

Payments in RON (accounts in another country), HUF, PLN – 6 EUR/transaction

Payments in CZK - 8 EUR/transaction

Refund Service Limit (COD)

9.999 BGN

500 euro

500.000 HUF

3.000 euro

3.000 euro

3.000 euro

3.000 euro

3.000 euro

Refund cash/card (terminal POS)

1.8% from COD value, but no less than 5 Ron

1.8% from COD value, but no less than 6 Ron

1.8% from COD value, but no less than 5 Ron

1.8% from COD value, but no less than 6 Ron

1.8% from COD value, but no less than 6 Ron

1.8% from COD value, but no less than 6 Ron 

1.8% from COD value, but no less than 6 Ron 

1.8% from COD value, but no less than 6 Ron 

Payment terms a COD amounts

The currency in which payments can be made to the sender

Payment terms a COD amounts

Payment terms a COD amounts

Payment terms a COD amounts

Bank accounts

Payment terms a COD amounts

Payment processing fees

Payment terms a COD amounts

Refund Service Limit (COD)

Payment terms a COD amounts

Refund cash/card (terminal POS)

Within 10 days from the delivery of the package. Payments are made weekly (Monday)

Bulgaria

HUF

RON

EUR

Bank transfers to accounts opened in the above currencies, in Romania or abroad.

The payment will be made at the exchange rate of the payer's bank, at the rate on the day of payment.

Payments in EUR - 3 EUR/transaction

Payments in BGN – 19.56 BGN/transaction

Payments in RON (accounts in another country), HUF, PLN – 6 EUR/transaction

Payments in CZK - 8 EUR/transaction

9.999 BGN

1.8% from COD value, but no less than 5 Ron

Greece

BGN

RON

EUR

500 euro

1.8% from COD value, but no less than 6 Ron

Hungary

EUR

RON

500.000 HUF

1.8% from COD value, but no less than 5 Ron

Poland

PLN

RON

EUR

3.000 euro

1.8% from COD value, but no less than 6 Ron

Slovakia

EUR

RON

3.000 euro

1.8% from COD value, but no less than 6 Ron

Slovenia

EUR

RON

3.000 euro

1.8% from COD value, but no less than 6 Ron 

Czechia

CZK

RON

EUR

3.000 euro

1.8% from COD value, but no less than 6 Ron 

Croatia

EUR

RON

3.000 euro

1.8% from COD value, but no less than 6 Ron 

Rates are expressed in ron, and do not include VAT.

The COD fee is added as part of the courier service and is paid by the courier service payer (shipper).

The COD amount is declared in the local currency of the destination country (for Greece – in euro, for Bulgaria – in BGN, etc.)

The amount for the COD service is paid by the recipient at the time of delivery of the shipment.

The extended limit of liability service guarantees the security of parcels against the usual risks of transport.

The maximum allowed limit of the declared value is the equivalent in RON of 5,000 euros/shipment.

We recommend using this service when sending parcels containing new items or items still under warranty, or those whose price exceeds the standard coverage included in the price of the service.

Covering the declared value of a parcel is the carrier's responsibility in case of loss, theft or damage to the item, up to the declared value of the parcel in RON.

The declared value must be the same as the actual value of the parcel and must be proven by relevant documents provided by the customer. The terms and conditions for the "Liability limit extension" service are described in the Terms and conditions provided by DPD Romania for parcel servicing.

For parcels with the cash-on-delivery service in Poland, the liability extension service is mandatory.

In case of loss, partial destruction or damage, DPD will compensate:

  • with the declared value for the missing, destroyed or damaged part or with the share corresponding to the missing weight of the declared value, for postal items that are subject to a declared value delivery service;

  • with the amount representing 5 times the service fee, in case of partial loss, partial destruction or damage to postal items that are not subject to a value-added service;

  • in addition to the provided compensations, the collected tariffs are also returned, within the value limit of the non-fulfillment of the obligation assumed by DPD. The full refund of the fees collected takes place only in case of loss, theft or total destruction;

Insured value

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Bulgaria

Greece

Hungary

Czechia

Poland, Slovakia, Slovenia and Croatia

Extension of liability limit

1.20% of the declared value

1.20% of the declared value

1.20% of the declared value

1.20% of the declared value

1.20% of the declared value

Insured value

Insured value

Extension of liability limit

Zone 1

Bulgaria

1.20% of the declared value

Zone 2

Greece

1.20% of the declared value

Zone 3

Hungary

1.20% of the declared value

Zone 4

Czechia

1.20% of the declared value

Zone 5

Poland, Slovakia, Slovenia and Croatia

1.20% of the declared value

  • Opening the parcel upon delivery – possibility offered to the recipient to view the contents of the parcel at the time of delivery, in the presence of the courier, only on the territory of Bulgaria, in exchange for the amount of 5 ron/shipment.

  • Parcel testing on delivery - possibility offered to the recipient to check and test the contents of the parcel, at the time of delivery, in the presence of the courier, within 10 minutes. The service is available only on the territory of Bulgaria, in exchange for the amount of 10 ron/shipment.

All charges due for courier services (including value added services) will be collected before allowing the recipient to open/test the contents of the shipment.

Smart Control

Complete information about making the delivery is available through the Smart Control application, for deliveries made in Romania and Bulgaria.

Transit time: 2-5 working days.

Transit time does not include collection day, weekends and public holidays.

For deliveries to remote destinations and islands (Greece), the transit time may extend up to 8 working days.

Characteristics: 

  • Bulgaria and Hungary – multiple shipment consisting of a maximum of 10 parcels/destination, with a maximum weight per parcel of 31.5 kg.

  • Greece, Poland, Slovakia, Slovenia, Czechia and Croatia – shipment consisting of a maximum of 1 package per destination, with a maximum weight per package of 31.5 kg.

  • Maximum length allowed per package: 175 cm.

  • For parcels weighing more than 3 kg to Hungary, Croatia, Slovenia, Czechia, Slovakia and Poland, the circumference + length of the parcel must be less than 300cm (circumference = 2 x height + 2 x width).

  • When calculating the chargeable weight of the package, the greater of the gravimetric weight (determined by actual weighing) and the volumetric weight (volumetric weight = length x width x height in cm/5000) resulting in kg will be taken into account.

  • For exceeding the maximum weight/maximum length allowed per package, an additional fee of 20 euro/package will be charged.

Discounts:

  • For shipments delivered in / picked up from the DPD Romania OOH network, a 5% discount is granted, applied to the rates mentioned above.
  • An additional 5% discount will also apply to shipments picked up by consignees in the DPD OOH network in destination countries.

  • The full list of DPD offices and lockers, including addresses and opening hours, is available here: Bulgaria, Greece, Hungary, Poland, Slovakia, Slovenia, Czechia and Croatia.

Collection request

Collection requests from the CEE area to Romania are accepted and processed from Monday to Friday, until 15:00.

Collection requests received after 15:00 will be processed on the next working day.

Parcel collection will be carried out according to the operating schedule of DPD partners in CEE countries, without guaranteeing a fixed interval.

The sender is responsible for preparing the parcels (packing, labeling) and respecting the number of parcels according to the collection request sent.

For collection requests, the sender's local phone number and email address are required.

Packing

The sender is responsible for the preparation of the packages (packaging, labeling).

Proper packaging of parcels is essential for their safe transport. See packaging methods here.

Further information

To register: https://mydpd.dpd.ro/ 

To place a single order: https://international.dpd.ro/

For information regarding collection requests and shipping details: [email protected], 031.824.90.90.

To commercial offers: [email protected]

Request offer

Testimony

https://drinuniforma.ro/ https://drinuniforma.ro/

Testimony

Dr. In Uniforma is for those people who have the least time to think about them, it is about the people who save lives every day and for whom we are committed to producing quality, comfortable and affordable work equipment. We are manufacturers since 2019 and produce work equipment for the medical field and the horeca field.

In the external markets, we initially focused on Hungary and Poland, where we knew it was easier to enter, later we expanded to Italy, Spain and we have other countries in the project. Generally, every customer wants their shipment to arrive as quickly as possible. The fact that we manage to deliver in a short time in these countries, having many positive feedbacks, makes us dependent on couriers, because the effort we put in is worth nothing if our parcel is not delivered. We really appreciate the fact that every day the courier waits for us until the end of the program, when most of the parcels are ready, to pick them up. He takes the parcels and then makes sure they reach the customer. Every package delivered in a timely manner helps us to be closer to customers, therefore, the courier is one of the main factors of our development. He knows where to go, we have transparency in parcel tracking. The time differs a little from Romania, being an international transit, but the parcels arrive quickly, and that makes us happy. We know all parcels leave at the same time, we can track them and have updated statuses for them.

When we expand into an international market, we do a market study to see what the demand is in that country, because before we expand, we need to know if we can support that demand and we need to see if we can reach that area. We depend on the couriers and how it will be delivered there. We think about all the factors, but very important is how the parcels reach the customer, how I communicate with him, how I offer him my products. If I have a partner there that I can rely on, I will also launch into other markets.

DPD is definitely the courier I need.

Full video is available here.

Ana Gubrei, CEO Dr. In Uniforma