How can I change the place or day of delivery?

As the consignee you decide when or where we deliver the parcel. You can choose from four redirection options in order to have your parcel delivered the way it suits you best. You normally receive an email with the parcel number. If we have not located you at home, you will also find the parcel number on the parcel notification card which we leave in your letterbox. In the parcel tracking function two redirection options are available to you, e.g. you can redirect your parcel to a parcelshop of your choice or change the day of delivery. In your "Preferences" you can register the type of delivery which is generally the most suitable for you.