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What should I do to send a parcel to Great Britain?

  • Please generate a label using DPD Online or another application of your choice;
  • Please fill in your customs clearance form. Please provide all the necessary information according to the instructions. There is instruction provided in DPD Online, which tells you how to fill in all the required fields;
  • The data entered to the form MUST match the data on the invoice;
  • Please attach soft copy of your invoice to the form and place the original one on the outside of the package (in case of possible customs control at the border);
  • Please make sure you have provided the Customs Clearance Authorization to DPD NL, which is responsible for the customs clearance in the UK shipping process. The authorization can be found HERE;
  • Please send the scan of the filled out authorization to the [email protected] address – you will receive the document correctness confirmation. Please provide the original of the authorization to DPD Polska sp. z o.o., Dział Administracji Sprzedaży (Sales Administration Department), Mineralna 5, 02-274 Warsaw;
  • If you are sending parcels of shipment value less than 135 GBP to the individual receivers, please register for HMRC. Registration link: https://www.gov.uk/log-in-register-hmrc-online-services/register.