You will receive an email or a text message from DPD NL containing a link to the payment platform where you can pay your customs charges by, for example, Ideal or by credit card.

Please note; DPD will communicate a 14-digit parcel number in this payment request. Enter the parcel number first in the Track & Trace and fill in your postcode in the recipient information to verify that this is a genuine parcel. That way you can be certain that the payment request comes from DPD NL.