We ensure that your customers receive their purchases fast and without any problems. They will even know exactly to within an hour when their parcel will arrive.
DPD is the ultimate expert in B2C parcel shipment. So let our experience work for you. The advantage of DPD? Our services make a seamless match with your CRM and webshop systems. That’s how we can ensure a fast and easy delivery with our Predict service. And that again gives you satisfied customers.
With our products and services you can make your webshop even more attractive, and make shipping packages even simpler. We integrate our shipping services in your webshop software, and ensure an efficient workflow from checkout to delivery.
With these ready-to-use solutions you can integrate our services in your own system. Our plug-ins offer the creation of return labels, delivery at home or to a Pickup parcelshop. And another big advantage for you: our plug-ins are completely free!
DPD’s label tools are easy to integrate into your shipping workflow. Whether you send an occasional parcel or several parcels a day, DPD has the right solution for every company.
Let customers know that they can indicate themselves just where and when they want to receive their parcel. This raises the first-time delivery success rate.
Higher customer satisfaction
Fewer customer service queries
Fewer returns
Lower carbon emissions impact
You can include our logo, our photos and Predict texts in your webshop for even more clarity for your customer.
Notifications
We notify your customers by email about the delivery day and the time window in which the delivery will occur.
Time window
With our Predict service we notify your customers exactly to the hour about when their parcel will arrive.
Changing delivery
Up to an hour before delivery your customer can still change the delivery date and place.
Live Tracking
Our Live Tracking feature lets recipients see where their parcel is in real time, at that precise moment.
Notifications
We notify your customers by email about the delivery day and the time window in which the delivery will occur.
Time window
With our Predict service we notify your customers exactly to the hour about when their parcel will arrive.
Changing delivery
Up to an hour before delivery your customer can still change the delivery date and place.
Download the report on ‘Shopping habits and expectations’
This annual study among European e-shoppers is conducted by Kantar TNS. In 2018, 23,849 respondents were polled in 21 European countries (Austria, Belgium, Croatia, Czech Republic, Estonia, France, Germany, Hungary, Ireland, Latvia, Italy, Lithuania, the Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Switzerland, the United Kingdom and Russia).
Want to compare the questions from the study with the various countries? View the instructional video and get started.