Upon receiving requests from the shipper or recipient (via e-mail or phone), the parcel can be handed to another person, if they are at the delivery address stated on the packing list of the parcel and can present an identity document or the PIN code that was sent to the recipient via SMS or e-mail. Likewise, the parcel can be received by another person that is at the delivery address stated in the packing list and can present their identity document and notarized general power of attorney or power that allows them to receive the parcels on behalf of the recipient. This person must also hand over a copy of said power to the courier.
Startseite / Can the parcel be received by another person?