Service alerts

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Service alerts

12/12/2024 - Potential Delays on Friday, December 13th

On Friday, December 13th, we anticipate disruptions to our services due to a national demonstration. This may cause delays in deliveries and pickups.
We are doing everything possible to minimize the impact and thank you for your understanding.

09/12/2024 - UK & Ireland

Due to the severe weather conditions caused by Storm Darragh, numerous ferries have been cancelled. This disruption has resulted in a backlog, affecting both arrivals and deliveries in the UK and Ireland.

We are actively monitoring the situation and doing everything we can to minimize delays.

Thank you for your patience and understanding.

09/12/2024 - Germany

Effective January 1, 2025, the legislation for shipping parcels to Germany will change. This new law requires that parcels weighing 10-20 kg have a clear weight indication, and parcels over 20 kg must be specially marked as heavy parcels. The sender is responsible for correctly entering the weights of the parcels. We're happy to assist you in becoming compliant with this new rule. Please contact your account manager for more information.

05/12/2024 - Delays possible during holiday season

Because of the end of year rush, some parcels might face delay. We're doing our utmost to deliver your presents on time! Thanks for understanding!

Peak period 2024 - Schedule delivery and parcel collection

You may be busy preparing for the end of the year, which is usually the busiest period for online shoppers and therefore also for the transport industry. In order to process your parcels smoothly during this peak period, we would like to remind you of our delivery schedule.

More information

Looking for the status of your delivery?

Shippers can consult myDPD for Business to monitor the status of their parcels.

Are you expecting a delivery? Easily track your parcel via myDPD.