Useful packaging and shipping tips
Useful packaging and shipping tips
What items cannot be sent?
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Live animals and plants
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Human remains or body parts
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Perishable food and non-food products and articles
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Weapons, ammunition, explosives
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Flammable, toxic and radioactive substances or wastes
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High-value items (jewelry, works of art, antiques, etc.)
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Money, bank cards, identity cards, other identity documents
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Tobacco products and alcoholic beverages
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Narcotic and psychotropic substances
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Unpackaged or improperly packaged parcels
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Any objects, goods, or materials whose carriage is prohibited by the law of at least one of the countries in whose territory the carriage takes place
What items cannot be sent?
-
Live animals and plants
-
Human remains or body parts
-
Perishable food and non-food products and articles
-
Weapons, ammunition, explosives
-
Flammable, toxic and radioactive substances or wastes
-
High-value items (jewelry, works of art, antiques, etc.)
-
Money, bank cards, identity cards, other identity documents
-
Tobacco products and alcoholic beverages
-
Narcotic and psychotropic substances
-
Unpackaged or improperly packaged parcels
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Any objects, goods, or materials whose carriage is prohibited by the law of at least one of the countries in whose territory the carriage takes place
What is worth knowing when shopping online?
What is worth knowing when shopping online?
Here are some tips on how to receive your online order smoothly.
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Cash on Delivery (COD)
If you choose to pay for the goods at the time of delivery, you can conveniently pay with a bank card. If you are paying in cash, do not forget to have the exact amount of money ready when the courier arrives!
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Identity verification.
Do not be surprised if the courier asks you to show your ID. We take care of your parcels, so we want to be 100% sure that the parcel will reach the right person.
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Delivery address
We usually deliver parcels during business hours. Therefore, we recommend that you indicate the delivery address at which we can find you during business hours.
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Telephone number
Please always provide your phone number. This way we will be able to inform you when the goods will be delivered.
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Loading/unloading service.
If the goods are heavier than 31.5 kg, do not forget to order the loading/unloading service. Otherwise you will have to load/unload the goods by yourself.
