Reliable shipment delivery to companies – DPD Classic
Reliable shipment delivery to companies – DPD Classic
20 years
20 years of experience in parcel delivery
Express delivery
Next business day delivery in Lithuania, Latvia and Estonia
Individual solutions
A range of additional services allows us to ensure parcel delivery that meets your needs
99.54%
The percentage of parcels we deliver the next business day
DPD Classic services for businesses
Standard parcel delivery and additional services create many opportunities for your business. Choose a reliable partner for shipping to companies.
Benefits
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Individual solutions for your business
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We successfully deliver 94.14% of parcels on the first attempt;
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Next business day delivery in Lithuania, Latvia* and Estonia*;
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Delivery of packages and pallets in Lithuania and Europe;
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Parcels transported in Lithuania are insured up to €520 per package;
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Possibility to evaluate higher value parcels;
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Online parcel tracking
* Next business day delivery is not available to all regions of Latvia and Estonia. More here.
Useful additional services
Cash on delivery (COD)
Additional opportunities for your business:
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Become more attractive to the market thanks to flexibility of payments;
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Accelerate the cash flow;
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Trade with customers to whom it is risky to apply deferred payments;
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Trade with new customers whose solvency is difficult to verify;
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Expand the customer base in the Baltic region.
Useful information
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Once a week, all collected COD amounts are transferred to the account specified by you.
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We will send a report on the transferred COD amounts, parcel numbers and consignees to an e-mail address specified by you.
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To order a service, please contact your DPD manager or write to [email protected].
Additional opportunities for your business:
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Become more attractive to the market thanks to flexibility of payments;
-
Accelerate the cash flow;
-
Trade with customers to whom it is risky to apply deferred payments;
-
Trade with new customers whose solvency is difficult to verify;
-
Expand the customer base in the Baltic region.
Useful information
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Once a week, all collected COD amounts are transferred to the account specified by you.
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We will send a report on the transferred COD amounts, parcel numbers and consignees to an e-mail address specified by you.
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To order a service, please contact your DPD manager or write to [email protected].
Delivery on Saturday
Service locations when sending from Lithuania
Service locations when sending from Lithuania
Parcel delivery on Saturdays in certain cities in Lithuania and the Baltic States.
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In Lithuania. Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampolė, Tauragė, Telšiai, Utena.
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In Latvia. Riga/Pieriga regionai, Talsi, Jelgava, Jēkabpils, Valmiera, Rēzekne, Liepāja, Daugavpils, Gulbene, Cesis, Ventspils, Saldus (except for parcels sent from Mažeikiai, Plungė, Telšiai, Tauragė urban areas).
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In Estonia. Tallinn, Tartu, Pärnu (except for parcels sent from Mažeikiai, Plungė, Telšiai, Tauragė city areas).
Marking and packaging
The parcel must be marked with a special identification strip for the “Delivery on Saturday” service. If you have a “Delivery on Saturday” parcel, a DPD courier will provide you with the identification strip. Information about delivery on a Saturday is also displayed on the parcel sticker.
Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel for delivery on Saturday.
Marking and packaging
The parcel must be marked with a special identification strip for the “Delivery on Saturday” service. If you have a “Delivery on Saturday” parcel, a DPD courier will provide you with the identification strip. Information about delivery on a Saturday is also displayed on the parcel sticker.
Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel for delivery on Saturday.
Parcel delivery from abroad (Collection Request)
Order a delivery from abroad
Order a delivery from abroad
Collection Request is the collection of a parcel from another country at the request of the consignee, importation into Lithuania and delivery to the consignee. The parcel delivery service is ordered and paid for by the consignee.
You can order a parcel delivery from the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Poland, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Collection request could be placed through the parcel labeling system esiunta.lt.
Return of Documents (ROD)
DPD 10:00 and DPD 12:00
Service locations
Service locations
DPD 10:00 service is provided in the following cities:
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Lithuania: Zone 1 (Lithuanian county centres): Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė;
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Latvia: Riga, Daugavpils, Liepaja, Jelgava, Talsi, Saldus, Ventspils, Jekabpils, Rezekne, Valmiera, Gulbene, Cesis. For parcels collected from all over Lithuania, except for: areas served by Mažeikiai, Plungė, Telšiai, Tauragė terminals.
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Estonia: Tallinn, Tartu, Pärnu, Rakvere, Viljandi, Jõhvi. Only for parcels sent from: Vilnius, Kaunas, Klaipėda, Šiauliai and Panevėžys.
DPD 12:00 service is provided in the following cities:
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Lithuania: Lithuanian county and district centres: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė, Anykščiai, Birštonas, Biržai, Druskininkai, Elektrėnai, Gargždai, Ignalina, Jonava, Joniškis, Jurbarkas, Kaišiadorys, Kelmė, Kėdainiai, Kretinga, Kupiškis, Lazdijai, Mažeikiai, Molėtai, Naujoji Akmenė, Pakruojis, Palanga, Pasvalys, Plungė, Prienai, Radviliškis, Raseiniai, Rokiškis, Skuodas, Šakiai, Šalčininkai, Šilalė, Šilutė, Širvintos, Švenčionys, Trakai, Ukmergė, Varėna, Vilkaviškis, Visaginas, Zarasai;
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Latvia: Riga, Daugavpils, Liepaja, Jelgava, Talsi, Saldus, Ventspils, Jekabpils, Rezekne, Valmiera, Gulbene, Cesis. For parcels collected from all over Lithuania, except for: areas served by Mažeikiai, Plungė, Telšiai, Tauragė terminals.
- Estonia: Tallinn, Tartu, Pärnu, Rakvere, Viljandi, Jõhvi. Only for parcels sent from: Vilnius, Kaunas, Klaipėda, Šiauliai and Panevėžys.
Ordered loading/unloading service
Ordered loading/unloading service is the guaranteed unloading and/or transport of a heavy consignment from the vehicle to the delivery address. The service is performed by two DPD employees. Neither the consignor nor the consignee are involved in the unloading and carrying of the parcels.
The service applies when:
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A package weighs 31.5–80 kg and the consignor has ordered the loading/unloading service (two DPD employees).
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A parcel consists of many light (up to 31.5 kg) packages that need to be carried, and the customer has ordered the loading/unloading service (two DPD employees).
If the loading/unloading service has not been ordered and the parcel is carried by the consignee together with a DPD courier, DPD shall not be responsible if the parcel was damaged during delivery.
Ordered loading/unloading service is the guaranteed unloading and/or transport of a heavy consignment from the vehicle to the delivery address. The service is performed by two DPD employees. Neither the consignor nor the consignee are involved in the unloading and carrying of the parcels.
The service applies when:
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A package weighs 31.5–80 kg and the consignor has ordered the loading/unloading service (two DPD employees).
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A parcel consists of many light (up to 31.5 kg) packages that need to be carried, and the customer has ordered the loading/unloading service (two DPD employees).
If the loading/unloading service has not been ordered and the parcel is carried by the consignee together with a DPD courier, DPD shall not be responsible if the parcel was damaged during delivery.
Geography, terms and marking
Geography, terms and marking
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In zone I (Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampolė, Telšiai, Utena): within 1 working days after receipt of the parcel.
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In the rest of Lithuania: at the time agreed with the consignee within 3 working days after the receipt of the parcel.
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The service is provided only on weekdays.
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The parcel must be marked with a special identification strip for the “Ordered loading/unloading” service. In case of a parcel with ordered loading/unloading service, the DPD courier will provide you with the service identification strip.
Proof of Delivery (POD)
How do I view a parcel delivery confirmation?
How do I view a parcel delivery confirmation?
- Enter the parcel number in the parcel tracking field on www.dpd.lt
- The interface provides the path of the entered parcel;
- You can find the POD document by clicking on the link that says “Show parcel delivery confirmation”;
- In the window that opens, enter the login details assigned to your company;
- Click “Show POD”;
- The interface provides a document confirming the delivery of the parcel.
Consignment evaluation
When sending valuable parcels, customers (consignors) may evaluate the parcels in accordance with the established procedure by declaring the value of the sent goods (items) in euros and additionally paying the consignment assessment fee.
According to the Postal Law of the Republic of Lithuania, an evaluated postal item is a postal item that is refunded to the consignor in the event of damage or loss (the value indicated by consignor).
If evaluated postal items are lost or damaged as a result of the actions of DPD, the items (goods) are missing or the items (goods) are damaged, DPD shall refund:
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for a lost evaluated postal item – an amount equal to the sending costs and the evaluation amount;
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for a part of the lost or damaged items (goods) in the evaluated postal item with the item (goods) invoice, description – an amount equal to the shipping costs and the value of the lost or damaged item (goods) indicated in the description of the items (goods), but no higher than the entire evaluated postal item.
When sending valuable parcels, customers (consignors) may evaluate the parcels in accordance with the established procedure by declaring the value of the sent goods (items) in euros and additionally paying the consignment assessment fee.
According to the Postal Law of the Republic of Lithuania, an evaluated postal item is a postal item that is refunded to the consignor in the event of damage or loss (the value indicated by consignor).
If evaluated postal items are lost or damaged as a result of the actions of DPD, the items (goods) are missing or the items (goods) are damaged, DPD shall refund:
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for a lost evaluated postal item – an amount equal to the sending costs and the evaluation amount;
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for a part of the lost or damaged items (goods) in the evaluated postal item with the item (goods) invoice, description – an amount equal to the shipping costs and the value of the lost or damaged item (goods) indicated in the description of the items (goods), but no higher than the entire evaluated postal item.
Terms of service
Terms of service
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The parcel evaluation service is provided only to customers who have signed a contract;
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The value of parcels can be declared for all parcels delivered in Lithuania, Latvia and Estonia;
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The maximum declared value of one parcel is €30 000;
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If you evaluate a parcel when ordering a pick-up service and you order more than one package to be picked up at the same address at the same time, the value of the parcel will be calculated for all ordered packages and divided equally for each. For example, if you order three packages at one address and specify the value of the parcel at €2400, one package is considered to be valued at €800.
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When declaring the value of parcels, two types of goods are distinguished:
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electronic goods: mobile phones, electronic equipment (printers, modems, household appliances, etc.), computers, equipment (machine tools, etc.);
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other goods, except for goods (items) specified in the DPD parcel delivery rules as prohibited.
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The tax rate for an evaluated consignment is 0.29 % from the declared value of the consignment, but no less than €2.90.
Standard liability
DPD is liable for damage caused to the customer due to lost/damaged registered postal items:
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For international items in accordance with the Universal Postal Convention, Postal Correspondence and Postal Parcel Regulations;
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For loss, partial loss or damage of registered items transported in the territory of the Republic of Lithuania – to cover the value of lost or missing goods and items, but no more than €520 per package of a parcel.
Standard liability
DPD is liable for damage caused to the customer due to lost/damaged registered postal items:
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For international items in accordance with the Universal Postal Convention, Postal Correspondence and Postal Parcel Regulations;
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For loss, partial loss or damage of registered items transported in the territory of the Republic of Lithuania – to cover the value of lost or missing goods and items, but no more than €520 per package of a parcel.
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Fill in the parcel value declaration. Please download the declaration form below. Any other way of declaring or an incompletely filled in form will be considered invalid!
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Before handing the parcel in to the courier, e-mail the parcel value declaration to [email protected]. In the subject line of the e-mail, please specify: Evaluated parcel ID: XXXX (replace the XXXX with your ID code).
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At the end of the month, we will produce an additional invoice for you for your declared parcels for the whole month.
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Fill in the order form for the parcels you want delivered. You do not need to fill in the parcel value declaration separately as all the required information is in the order form.
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In the order form for delivered parcels, tick the box “I want to evaluate the parcel” and in the fields that appear, enter the value of the parcel and indicate whether any electronic goods will be shipped.
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At the end of the month, we will produce an additional invoice for you for your declared parcels for the whole month.
Parcel content exchange (SWAP)
International delivery
International delivery
Send with DPD CLASSIC to as many as 32 European countries. Reliable delivery of your parcels to a selected country within a specified number of days.
