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I sent the parcel through the parcel locker, but the status of the parcel does not update. What should I do?

Contact DPD Customer Service and provide the following information:
  1. The exact date and time you sent the parcel;
  2. What the package of the parcel looked like, what its contents were;
  3. In what size locker did you place the parcel in (XS, S, M, L);
  4. Package parcel number