Contact

Have a question about sending or receiving a parcel? You can probably find the answer in our Frequently Asked Questions. If not, please use our contact form!

Contact

Have a question about sending or receiving a parcel? You can probably find the answer in our Frequently Asked Questions. If not, please use our contact form!

Questions about our services

Complains

I recieved a damaged parcel

Parcel number (14 digit code, in case of hungarian parcel it starts with 1640) *

Description of the claim*

Name*

Phone number:

Email*

Address

Street name House number City/town Oter info (door, floor) Postal code Country

Collection date

Time of recieving the parcel

Content of the shipment*

Damaged product*

The amount of compensation claimed*

Attach a picture of the outer packaging (If you have more than one picture, please select and upload them at the same time!)*

Attach a picture of the inner packaging (If you have more than one picture, please select and upload them at the same time!)*

Attach a picture of the damage of the product (If you have more than one picture, please select and upload them at the same time!)*

Please attach the invoice*

Exact size of the parcel

Type of outer packaging*

Type of inner packaging*

Note

My parcel is lost

Parcel number (14 digit number, in case of hungarian parcel it starts with 1640) *

Description of the claim*

Name*

First name

Last name

Phone number:

Email*

Address

Street name House number City/town Other info (floor, door,,,) Postal code Country

Collection date of the parcel

Date of recieving the parcel

Küldemény tartalma*

Amount of compensation claimed (invoiced value, freight charges, etc.)*

Attach a picture of the outer packaging (If you have more than one picture, please select and upload them at the same time)*

Please attach the invoice*

Exact size of the parcel

Type of outer packaging (we can search your parcel based on this information)*

Type of inner packaging

Note

I have a claim about the delivery

Parcel number (14 digit number, in case of hungarian parcel it starts with 1640..)*

Description of the claim*

Name*

Phone number:

Email*

Address

Street name House number City/town Other info (floor, door...) Postal code Country

Value of the parcel*

Pickup date of the shipment

Time of recieving the parcel

Content of the shipment*

The extent of the claim*

Note

Offer for business customers

Further contact info


Contact us	What can we help you with?	E-mail/Phone number
Customer service/Central phone number Customer service (personal) opening hours: Mon: 8:00-16:30 Customer service address: 1134 Budapest, Váci út 33, Building A , 2nd floor	General questions Parcel search Parcel redirection DPD services	[email protected] +36 1 501 6200
Financial - invoicing	Invoicing Change bank account Request copy of invoice Request electronic invoice	[email protected]
Financial - Debt management	Overdue payments Account balance COD compensation	[email protected]
Financial - COD	COD management and payment	[email protected]
Order parcel labels	Enter the name of the company, the collection address and the number of package labels you wish to order. We will deliver the labels the first working day after submission of the order.	[email protected]
Customs clearance information	Customs-related questions, request for forms	[email protected]
Order packaging	We can provide packaging material for contracted partners.	[email protected]

What can we help you with?

Customer service/Central phone number Customer service (personal) opening hours: Mon: 8:00-16:30 Customer service address: 1134 Budapest, Váci út 33, Building A , 2nd floor	General questions Parcel search Parcel redirection DPD services

Customer service/Central phone number

Customer service (personal) opening hours: Mon: 8:00-16:30
Customer service address: 1134 Budapest, Váci út 33, Building A , 2nd floor

General questions
Parcel search
Parcel redirection
DPD services

Financial - invoicing	Invoicing Change bank account Request copy of invoice Request electronic invoice

Financial - Debt management	Overdue payments Account balance COD compensation

Financial - COD	COD management and payment

Order parcel labels	Enter the name of the company, the collection address and the number of package labels you wish to order. We will deliver the labels the first working day after submission of the order.

Customs clearance information	Customs-related questions, request for forms

Order packaging	We can provide packaging material for contracted partners.

E-mail/Phone number

Customer service/Central phone number Customer service (personal) opening hours: Mon: 8:00-16:30 Customer service address: 1134 Budapest, Váci út 33, Building A , 2nd floor	[email protected] +36 1 501 6200

Customer service/Central phone number

Customer service (personal) opening hours: Mon: 8:00-16:30
Customer service address: 1134 Budapest, Váci út 33, Building A , 2nd floor

[email protected]

+36 1 501 6200

Financial - invoicing	[email protected]

Financial - Debt management	[email protected]

Financial - COD	[email protected]

Order parcel labels	[email protected]

Customs clearance information	[email protected]

Order packaging	[email protected]

Home / Kapcsolat

Contact

Contact

Important information for DPD UK costumers

Important information for DPD UK costumers

If you have a general question about parcel tracking, redirection
or our services,please contact us at [email protected] or call our
customer service on +36 1 501 6200.

Please choose a topic you want to get help with!

Questions about our services

If you would like to have information about the status of your parcel or if you
would like to modify delivery address or date, please use our tracking portals.

Contact surveys

Complains

I recieved a damaged parcel

My parcel is lost

I have a claim about the delivery

Offer for business customers

If you send 5 parcels or more daily, ask our prices and be our contracted partners!

Price request for business customers

Contact data

Shipping information

Questios about parcels

Careers at DPD

Press contacts

Further contact info

Contact us

What can we help you with?

E-mail/Phone number

What can we help you with?

E-mail/Phone number

Contact

Contact

Important information for DPD UK costumers

Important information for DPD UK costumers

If you have a general question about parcel tracking, redirection or our services,please contact us at [email protected] or call our customer service on +36 1 501 6200.

Please choose a topic you want to get help with!

Questions about our services

If you would like to have information about the status of your parcel or if you would like to modify delivery address or date, please use our tracking portals.

Contact surveys

Complains

I recieved a damaged parcel

My parcel is lost

I have a claim about the delivery

Offer for business customers

If you send 5 parcels or more daily, ask our prices and be our contracted partners!

Price request for business customers

Contact data

Shipping information

Questios about parcels

Careers at DPD

Press contacts

Further contact info

Contact us

What can we help you with?

E-mail/Phone number

What can we help you with?

E-mail/Phone number

If you have a general question about parcel tracking, redirection
or our services,please contact us at [email protected] or call our
customer service on +36 1 501 6200.

If you would like to have information about the status of your parcel or if you
would like to modify delivery address or date, please use our tracking portals.