To make your shipping as easy as possible, we have compiled the most important tips & tricks for you here. Find out more here.
The combined dimensions of your parcel are:
cm
The volumetric weigth of your parcel:
KG
NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.
Detailed information of country-specific delivery. Assistance in preparing and planning the delivery of your international shipments
Your parcel can weigh up to 31.5 kg and the combined dimensions (longest side + circumference) can be max. 300 cm. In addition the max. length can be 175 cm (longest side). The Girth and Volumetric Weight Calculator will help you to check the relevant weights and sizes.
Some goods cannot be shipped with DPD. These include live animals, firearms and particularly valuable goods, such as precious metals and precious stones. For comprehensive information on the excluded goods and on shipping with DPD, please check our General Terms of Business.
Unforeseen circumstances such as strikes or severe weather conditions can influence parcel delivery. Similar developments are being communicated via the DPD news page. We advise you to save this page as a bookmark in your browser. Stay up to date at any time!
We want to provide you excellent shopping experience when buying online.
Cash on Delivery (COD) - If you choose to pay for the goods at the time of delivery, you can conveniently pay with a bank card. If you are paying in cash, do not forget to have the exact amount of money ready when the courier arrives!
Identity verification - Do not be surprised if the courier asks you to show your ID. We take care of your parcels, so we want to be 100% sure that the parcel will reach the right person.
Delivery address - We usually deliver parcels during business hours. Therefore, we recommend that you indicate the delivery address at which we can find you during business hours.
Telephone number - Please always provide your phone number. This way we will be able to inform you when the goods will be delivered.
Ship your parcels to more than 230 countries worldwide.
Whether it's Facebook, Instagram or YouTube, in the social media, too, we provide you with direct access to DPD and use your feedback to improve our services. We’re therefore happy to receive every post and every comment, whether it’s criticism or praise. At the same time it's important to us to protect our fans, customers and employees. We therefore reserve the right to delete any posts with the following content:
Even though we value every one of our fans, we reserve the right to block any user who repeatedly infringes the netiquette rules.
Whether it's Facebook, Instagram or YouTube, in the social media, too, we provide you with direct access to DPD and use your feedback to improve our services. We’re therefore happy to receive every post and every comment, whether it’s criticism or praise. At the same time it's important to us to protect our fans, customers and employees. We therefore reserve the right to delete any posts with the following content:
Even though we value every one of our fans, we reserve the right to block any user who repeatedly infringes the netiquette rules.
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