We have entered the most exciting time of the year, which is also the busiest.
Thanks to the increasing need for parcel distribution in the business segment, but also the general popularity of online shopping and the discounts offered by e-tailers, this year we expect increased parcel volumes, which will increase by up to 50% on Black Friday and Cyber Monday. We believe that in November and December this year, in the so-called "peak" season, the increase in the volume of packages will be between 35-45% compared to the same period last year.
At DPD, we will do our best during this time and make every effort to ensure that parcels are delivered safely and on time!
During the peak season, parcel quantities increase, so we kindly ask for your understanding and patience, as the delivery time may be slightly longer.
We encourage you to make your purchases on time and not delay them until the last minute.
At DPD, we have adjusted our work and operational processes in such a way that the expected delivery deadlines are taken into account, which is why we are the right choice for the delivery service.
Safe place
Garage, terrace,...
Live tracking
You monitor the delivery process of your parcel in real time.
Redirection options
Easily change the day or place of delivery with our rerouting options.
Delivery preferences
Register and set your own delivery preferences.
Notification preferences
You decide for yourself how we should inform you about your parcels.
Our premium portal myDPD Business is available to our business customers, offering you complete control over all parcels sent. You can make parcel redirections yourself or change the delivery information at your customer's request, without you or your customer having to wait for a free agent in our customer service center.
If you do not yet have the myDPD Business portal and would like to have one, you can contact your sales representative who will be happy to help you.
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the label correctly, by removing all the old labels beforehand, and stick the new one on top of the parcel, in a visible place.
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the label correctly, by removing all the old labels beforehand, and stick the new one on top of the parcel, in a visible place.
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