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How can I pick up a parcel from a DPD Pickup Parcel Locker?

Parcel without COD

For a parcel pick up from a DPD Parcel Locker, DPD will send you an SMS/e-mail with a link to pick up a parcel. Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.

When picking up a parcel, follow the instructions below:

  • When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.

  • Click on the link from the Viber/SMS message you received and follow the instructions.

  • After all the steps are completed, the green light will flash.

  • Wait until the box opens.

  • Pick up your parcel and close the box door.

Parcel with COD

To pick up a parcel from the Parcel Locker, DPD will send the first message with a link that will lead to payment via the secure online system MonriWSPay. Learn more about the Monri WSPay system here.

After successful payment, you will receive an SMS/e-mail link to pick up the parcel.

Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.

When picking up a parcel, follow the instructions below:

  • When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.

  • Click on the link from the Viber/SMS message you received and follow the instructions.

  • After all the steps are completed, the green light will flash.

  • Wait until the box opens.

  • Pick up your parcel and close the box door.

Note: The deadline for picking up the parcel is 72 hours.