Ethics and Compliance

Embody the values of responsibility and ethics

Ethics are an integral part of the culture of DPD France and form the basis of our commitment to sustainable development. It is our individual and collective responsibility to share, at all levels of the company, its principles and intrinsic values, in particular through

the perpetual implementation of compliance programmes relating to competition, anti-corruption, due diligence, international embargoes and sanctions, and personal data protection
the formal commitment of our employees to our updated code of conduct, which defines the behaviour expected in the course of their professional activity.

In addition, as part of its ongoing commitment to strengthening its ethical and compliance commitments, DPD France provides all its stakeholders with a warning system for reporting situations that are inappropriate or do not comply with the fundamental principles and/or applicable laws and regulations.

Code of conduct

Our code of conduct defines the expected behaviour of our employees in the course of their professional activity.

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Sustainable Procurement Charter

Our partners' adherence to the Responsible Procurement Charter, which formalises the principles relating to human rights, international labour standards, the environment and the fight against corruption, is a prerequisite.

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Warning system

If you are confronted with behaviour that is contrary to the code of conduct or reprehensible in the professional context, do not hesitate to speak up.

All reports are treated confidentially by Safecall and DPD France. You can remain anonymous.

Phone no. : 00 800 7233 2255
(toll-free number)

File a report online

Frequent questions about the warning system

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Who are Safecall?

Safecall is a fully independent company that operates a confidential reporting service for many international companies. This service is available 24 hours a day and is staffed by highly trained professional call handlers.

They are based in the UK and can be contacted 24 hours a day, 7 days a week, 365 days a year by telephone on 00 800 7233 2255 (toll-free call) or online at www.safecall.co.uk/DPDFrance

How does it work?

You can contact Safecall in two ways: by phone on 00 800 7322 2255 (toll free) or by sending a report via the Safecall website. When you contact Safecall by telephone, the person you are speaking to will ask you to explain your problem in as much detail as possible. During this time, he or she will take notes and may ask you questions based on your account. Once the investigation is complete, Safecall will send a written report to the management of DPD France.

What can be reported?

This service is available to receive reports regarding fraud, security, health and safety, data breaches, bullying, bribery, corruption, dishonesty, harassment, victimisation or any other issue you feel is unacceptable in the workplace.

Can I remain anonymous ?

Yes. If you don't tell Safecall who you are, your identity will remain protected. Even if you make a mistake and accidentally give Safecall your name, they will not pass it on. In addition, Safecall does not record calls to protect the identity of anonymous callers.

Who will receive my report?

The report is initially sent to a member of Safecall's senior management team, who then allocate it to the most appropriate contact person at DPD France.