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Delivery to a parcelshop is a convenient and flexible solution for all your active customers who are rarely at home.

DPD Pickup lets them benefit from a local network with 95% of the French population located within 15 minutes of a Pickup parcelshop.

Our logistics is based on a network of more than 8,500 local shops (tobacconists/press, grocery shops, florists, etc.) rigorously selected for their geographical location, storage capacity, opening hours, etc.

Choosing DPD Pickup means opting for quality of service and thus building customer loyalty!

By opting for our DPD Pickup parcelshop delivery solution you can offer flexibility to your customers. They can choose where and when to collect their parcels.

The benefits of our network :

  Time-slot convenience

Extended opening hours for the collection of parcels (75% of pickup points open between 9am and 7pm).

  Optimal weekly opening
Pickup points open at weekends: 98% of our pickup points are open on Saturdays and nearly 42% on Sundays.

  Convenient delivery holding period
A 9-day delivery holding period at pickup points for greater freedom.

  Convenient notifications for your customers
Seamless end-to-end delivery thanks to SMS or Email notifications as soon as the parcel arrives at a pickup point.

  Personalised tracking
Detailed tracking of the status of your customers' shipments thanks to our Report services or simply thanks to online parcel tracking.

Your parcels must comply with standards for optimal industrialised processing. This standard guarantees you cost savings, processing quality, increased productivity and the safety of your goods.

DPD France ensures the transport of parcels to Pickup parcelshops complying with the following standard:

  • Dimensions: 2.50m developed area and 1m maximum length.
  • Maximum weight: 20kg per parcel.

In order to benefit from DPD Pickup parcelshop delivery and interaction with your customers, it is essential that you provide us with their mobile phone number. Data will be transmitted either via EDI or via our labelling station

To benefit from a fast and ergonomic integration on your online store, we propose you to download our e-commerce solutions.
You will find all the explanations by platform.

We provide you with all the technical and human resources so that you can quickly offer DPD Pickup Point to your customers (web service, e-commerce modules, etc.).

Our Technical Sales Engineers are on hand to assist you in the event of any difficulty in integrating our module.

Whether you are Open Source (Prestashop, Magento, Os Commerce, etc.), SAAS (Wizishop, Powerboutique, Thelia, etc.) or the owner of a totally personalised site, we have the solution.

DPD's contractual liability is set out in the General Terms and Conditions of Sale, based on the provisions of the French Transport Code (Decree no. 2017-461 of 31 March 2017), the Convention on the Contract for the International Carriage of Goods by Road (CMR) of 19 May 1956, the Warsaw Convention of 12 October 1929 and the Montreal Convention of 28 May 1999.

In the event of loss, deterioration or any material damage resulting in the total or partial destruction of the parcels and goods entrusted to the company, DPD and its insurers are liable for up to €33 per kilo, with a maximum of €1,000 per parcel.

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