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Our DPD CLASSIC delivery service is the most efficient solution for your parcels and documents in France.


With a delivery time of 24-48 hours, the possibility of taking out insurance and delivery options adapted to your needs such as Pickup delivery, DPD CLASSIC supports the success of your company and contributes to the satisfaction of your customers.

Because we start from the principle that transporting your parcels is also transporting your image and your corporate values to your customers, our DPD CLASSIC service offer will meet your requirements and those of your consignees.

DPD CLASSIC, resources to meet your requirements :

  • Our network at your service : A national network of 60 depots and 5 sorting hubs.
  • A local contact person : A single point of contact: your DPD France depot. This proximity guarantees you, for all your parcels, availability and responsiveness that will help you make the difference.
  • Optimal traceability : You can track your parcels online for free every step of the way on our website.

Your DPD CLASSIC parcels must comply with standards for optimal industrialised processing. These standards guarantee you cost savings, processing quality, increased productivity and the safety of your goods..

DPD France ensures the transport of parcels and documents in compliance with the following standards :

  • Dimensions : 3m developed area and 2m maximum length.
  • Weight: 30kg per parcel maximum.

 

DPD's contractual liability is set out in the General Terms and Conditions of Sale, based on the provisions of the French Transport Code (Decree no. 2017-461 of 31 March 2017), the Convention on the Contract for the International Carriage of Goods by Road (CMR) of 19 May 1956, the Warsaw Convention of 12 October 1929 and the Montreal Convention of 28 May 1999.

In the event of loss, deterioration or any material damage resulting in the total or partial destruction of the parcels and goods entrusted to the company, DPD and its insurers are liable for up to €33 per kilo, with a maximum of €1,000 per parcel.

 

Collection Request: specific collection

DPD provides you with all its know-how to manage your specific parcel collections, whether you have a regular or one-off requirement, for several dozen parcels or a single parcel, whether your business can be anticipated in advance or whether your request is to be processed for the next day.

Placing an order

If you have access to your sender's account, you can create your request there.                 
Otherwise, your request must be made by sending an email to your DPD France contact, the day before by 5pm at the latest (and ideally several days in advance, if possible).

Our advice

  • Before requesting a collection, make sure that the parcels are ready for collection and inform the sender of the driver's arrival.

  • Please also make sure that you include the name and telephone number of your contact person at the pick-up and delivery location in your request.

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