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What roles are available to a user?

myDPD for Business offers two user roles: the Customer Administrator, who has extensive permissions, can create Standard Users, manage customer account numbers and delegate authorisations. Standard Users, created by the Customer Administrator, have assigned permissions and specific customer account numbers. These roles ensure flexible management of authorisations.

What roles are available to a user?

User management on the portal offers two distinct roles: Customer Administrator and Standard User.

  • Customer Administrator :

    • Considered to be the 'first user', it has extensive permissions.

    • Can create Standard Users, manage the list of customer account numbers, and delegate permissions.

    • Cannot be deleted as long as there are Standard Users attached to its account.

    • Replaceable by another Customer User on request and by a DPD Administrator.

  • Standard user :

    • Created by the Customer Administrator, this is a regular user of the portal.

    • Has permissions and customer account numbers assigned by its Customer Administrator.

    • This structure provides the flexibility to adapt control to the specific needs of each user within the portal.

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