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How do I migrate my contacts from the old customer area?

To migrate your contacts, go to "Address book" then "New contact", and select "Migrate from e-print". Click on "Download my contacts" to obtain an Excel file. Then go back to "New contact", select "Import a file", drop in the Excel file and click on "Import".

How do I migrate my contacts from the old customer area?

To migrate your contacts from the old customer area to the new one, follow the steps below:

  • In the Shipping area, go to the "Address book" section.

  • Click on "New contact" then select "Migrate from e-print".

  • A window will open explaining the migration process. Read the instructions carefully and take note of the number of contacts found in the old customer area.

  • Click on "Download my contacts". An Excel file containing your contacts will be downloaded to your computer.

 
Migrer depuis e-print
Migrer depuis e-print

 

  • Return to "New contact" and select "Import file".

  • Upload the Excel file you've just downloaded containing your contacts.

  • Click on "Import".

import fichier
import fichier

import
import

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If there are any errors in the file, a warning icon will appear to alert you. Please check and correct the errors indicated, then try importing again.

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