myDPD for Business is your centralised tool for optimising logistics management. Customise your dashboard and carry out quick searches. Ship, request collections, track your parcels, give instructions, check your environmental footprint, and much more, while having total control over your users' authorisations thanks to user and permission management.
You can customise the home page of the customer area to turn it into a real dashboard. At the bottom left, click on the "Customise" button. From here, you can adjust your dashboard to suit your preferences.
myDPD for Business homepage features parcel search, shortcuts, news, delivery time calculator, delivery data and redirection reports, all of which can be customised.
If you forget your password, click on "Forgot your password?" on the login page, enter your e-mail address and follow the link sent by e-mail to set a new password. Make sure you choose a secure password.
To change the display language, click on your profile icon in the top right-hand menu. Select the desired language, either French or English.
Supported browsers include Chrome, Edge, Firefox and Safari. For optimal performance, we recommend using an up-to-date version of your browser.
If you need assistance with importing files or printing peripherals, please contact IT support. If you have any questions about accessing the customer area, its functions or delivery services, please do not hesitate to contact your sales representative.
If you are unable to access a function in the customer area or data in a DPD customer account, contact your customer administrator to check the rights settings and account assignment.
To activate your account after the deadline, click on "Forgotten password", enter your e-mail address, follow the link received by e-mail to reset your password, choose a new secure password and save it.
If the Customer Area seems to be unavailable, this may be due to temporary maintenance. Please wait a short while, access will be restored shortly. In the meantime, you can track your parcels here.