Several emails using our brand indicate that a package has failed to be delivered, and that a confirmation of your address is requested. These fraudulent emails expose you to an attempted scam:
Stay alert: Please do not respond to this request and do not follow the links contained in the emails and SMS under any circumstances.
DPD France will never ask you for additional payment to ensure the delivery of your parcels. DPD France expressly declines any liability resulting from any damage caused by such fraudulent practice.
Here are some examples of fraudulent e-mails:
Parcel shipping for business and private customers / Failed delivery scam