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Values of DPD Estonia

DPD Estonia is guided by its core values in all its areas of activity. These values bring together our people and help to promote cooperation aimed at results and personal development.

Caring

Piktogram pakk ja süda Piktogram pakk ja süda

Caring

  • We don’t leave our work incomplete and we don’t do it halfway.
  • We notice achievements, even the small ones, and we recognise people who made them.
  • We care about the time of our colleagues and we do not overburden them with issues that we can resolve ourselves.
  • We notice bottlenecks and feel free to provide constructive feedback together with a possible solution.
  • We treat parcels as if they were our own.

Ambitious

Piktogram poodium Piktogram poodium

Ambitious

  • We do our work with quality and well, we are an example to one another.
  • We reduce manual work, automate processes, and invest in technology.
  • We are market leaders in environmentally friendly parcel transport.
  • We are courageous and receptive, and we look for new ideas and solutions.
  • We set ourselves challenging goals with the aim of always being better than yesterday and not settling for mediocre.

Can do attitude

Piktogram pöial üles Piktogram pöial üles

Can do attitude

  • We offer help and assistance to our colleagues and we do it together.
  • We solve problems quickly and efficiently and we prevent them from happening again.
  • We are proactive and we notice the areas where we need to take a step further to get things done with quality.
  • We do a little more than we are expected to.
  • We are always specific in setting deadlines and we always stick to them.

Enjoyment

Driver-Blackred.svg Driver-Blackred.svg

Enjoyment

  • We remain positive even during difficult times and we focus on finding solutions because this helps to overcome hardships successfully.
  • We are happy to help our colleagues and we support new employees.
  • We find joy in both small and big victories.
  • We are positive and cheerful in communicating with everyone to offer and receive good emotions every day.
  • We appreciate good humour because good mood helps us to offer better service.

Trust

Piktogramm suruvad kätt Piktogramm suruvad kätt

Trust

  • We are brave enough to admit our mistakes and we do our best to resolve the situation and learn from the experience.
  • We are honest, open, responsible, helpful and have good intentions towards others.
  • We abide by our agreements. If we promise and agree on something, we act on what we promised.
  • Colleagues can be sure that we pass on the right information to the right people – we never keep important information to ourselves.
  • We have been chosen to do the work we do for a reason. We do our best to be the expert in our work.

Do your values match ours?

Piktogramm DPD kuller ja kontoritöötaja Piktogramm DPD kuller ja kontoritöötaja

Do your values match ours?

We are constantly looking for new ambitious colleagues who share our values and passion for innovative parcel delivery solutions. Read more about us.

Come and work with us!

DPD working environment and culture

Naisterahvas on DPD depoos arvutis Naisterahvas on DPD depoos arvutis

DPD working environment and culture

As a family-friendly employer, we focus on offering our employees a meaningful working environment with many opportunities to do purposeful, intelligent work, as well as a reasonable workload so that people have the energy and enthusiasm to fully enjoy their time with their family and friends. The needs of family life change and require a flexible approach – what is important during one stage of life might be less important a few years later.

It is crucial for DPD to notice and be available for its employees, to provide them with flexibility and support in reconciling family life and work. We do this through high-quality management, good relations with colleagues, as well as through the benefits we offer.

As an employer, we value diversity highly – we joined the Estonian Diversity Charter in 2014 and do not discriminate against anyone on the basis of race, religion, colour, ethnic origin, gender, sexual orientation, age, marital status or disability.

A violin alone does not make an orchestra – people with different ways of thinking and from different backgrounds enrich our team, enable us to see different approaches to solving challenges and expand our world view. Awareness of diverse people, relationships and family structures promotes understanding, acceptance and respect. It is important to be empathetic, understanding and inclusive in communities and work teams.

Occupational health and culture

A safe and secure working environment is one of the pillars of our sustainable human resources management, as it helps to ensure the health and well-being of our employees by reducing the risk of occupational accidents and diseases. Good occupational health and safety systems increase the motivation, satisfaction and productivity of employees and support the long-term success of the organisation.

Twice a year, we organise a Health Month with various health-related and training events for our employees.

i can, you can 2024

Inclusion of employees

Every year, we organise a Week of Diversity, Equality and Inclusion, where employees are encouraged to take part in discussions and address issues such as:

  • Cultural diversity and understanding different ethnic groups;
  • Communities of different generations, their experiences, perspectives and values;
  • Gender equality;
  • Special needs and neurodivergences.
Inimesed istuvad naeratades laua taga ja arutavad

Work-life balance and well-being

Work capacity and performance are based on good physical and mental health, which in turn depend on the availability of physical and mental resources. Flexible working time solutions, mental health support and raising the awareness of employees about health and well-being are ways in which we as an employer can support a healthy work-life balance.

 

Foto - Jake Farra

Courier Day

The volumes of e-commerce have reached record levels in Estonia and approximately 70% of the Estonian population who order goods from online stores are customers of parcel delivery services. The work of couriers also allows e-commerce to reach smaller settlements, where there are few or no physical stores.

DPD has been celebrating Courier Day on the third Friday of November since 2011 to value the intensive, strenuous and precise work of couriers before Christmas, the busiest working period of the year.

On Courier Day, management representatives visit distribution centres across Estonia to bring gifts to couriers and accompany them on their delivery rounds. We also visit other parcel delivery companies to celebrate with their couriers.

Courier Day

Naiskuller_Jake Farra Naiskuller_Jake Farra

The volumes of e-commerce have reached record levels in Estonia and approximately 70% of the Estonian population who order goods from online stores are customers of parcel delivery services. The work of couriers also allows e-commerce to reach smaller settlements, where there are few or no physical stores.

DPD has been celebrating Courier Day on the third Friday of November since 2011 to value the intensive, strenuous and precise work of couriers before Christmas, the busiest working period of the year.

On Courier Day, management representatives visit distribution centres across Estonia to bring gifts to couriers and accompany them on their delivery rounds. We also visit other parcel delivery companies to celebrate with their couriers.