Why was the parcel not delivered to the Pickup parcelshop closest to me?

If we don\'t locate you at home when we make the delivery and have received no instructions regarding an alternative place of delivery, we will deliver your parcels to the Pickup parcelshop near you. This will enable you to take delivery of your parcels as quickly as possible, even if you can\'t be at home. In the selection of the DPD shop we always choose the one closest to the place of delivery. However, in the process it can happen that as the result of an individual decision a Pickup parcelshop is selected which may not be your first choice. In order to avoid such misunderstandings, you are requested for future parcels to enter your preferred redirection location in myDPD or in our app.