Why was the parcel not delivered to the Pickup parcelshop closest to me?

If we were unable to locate you at the time of delivery and we didn't have a redirection option, we will deliver your parcel to the nearest Pickup parcelshop. This means that you will receive your parcel as quickly as possible, even if you aren't at home. When choosing the DPD shop we always take into account the closeness to your delivery location. However, it can happen that due to an individual decision a Pickup parcelshop is chosen which is not your first choice. To avoid such misunderstandings, please give us a deposit okay.