As soon as the parcel is on its way to Germany, you will receive an email from the email address [email protected] requesting you to pay the import duties. This is an official DPD e-mail address. You can pay your import duties conveniently via the payment platform of our partner eCom Solution GmbH. A link in the email will take you directly to the platform.
Home / I have received a payment request from the email address [email protected] and I am supposed to pay import VAT. Is this an official email from DPD?