Guest
Quick Guide for Use on the Road
I am aware that I am a brand ambassador for DPD, and must give a good impression to the outside world.
Quick Guide for Use on the Road
I am aware that I am a brand ambassador for DPD, and must give a good impression to the outside world.
I treat everyone with respect - regardless of gender, skin colour, religion or lifestyle.
I am always friendly, considerate and helpful.
I am always friendly, considerate and helpful.
If I am insulted, discriminated against or harassed, I report it to my supervisor.
Quality and customer satisfaction are my top priorities.
Quality and customer satisfaction are my top priorities.
I handle all parcels with care and attention.
I never sign proofs of delivery or other documents on behalf of third parties.
I never sign proofs of delivery or other documents on behalf of third parties.
I hand over parcels personally.
Safety at work is important to me: I wear a high-visibility jacket and safety shoes.
Safety at work is important to me: I wear a high-visibility jacket and safety shoes.
I always secure the load in my vehicle correctly.
I drive carefully and obey the traffic and speed regulations.
I drive carefully and obey the traffic and speed regulations.
While I’m driving the handheld stays in its holder and my mobile takes a break.
In the event of an accident, I report the incident to my supervisor and remain at the scene.
In the event of an accident, I report the incident to my supervisor and remain at the scene.
My vehicle is kept clean and swept on the inside.
I drive in a fuel-saving way, e.g. switching off the engine when I stop.
I drive in a fuel-saving way, e.g. switching off the engine when I stop.
I follow data protection regulations, don't take photos of people, and put documents with customer data in the secure confidential bin.
I take regular breaks and rest.
