Guest

Exchange Service - delivery problem

The Exchange Service parcel is not available for exchange.

 

On the MDU I switch to the Exceptions menu in the top right-hand corner and select the relevant exception (exchange goods not available today, exchange refused, no exchange goods available).

 

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On the MDU I switch to the Exceptions menu in the top right-hand corner and select the relevant exception (exchange goods not available today, exchange refused, no exchange goods available).

 

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I arrange a new exchange attempt with the customer for the next day.

 

I stick the driver’s return sticker on the parcel and note the new collection date for the Exchange Service parcel there.

 

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I stick the driver’s return sticker on the parcel and note the new collection date for the Exchange Service parcel there.

 

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I take the parcel back to the depot as a driver’s return.