Terms of transport
A parcel with the right packaging is the basis of its successful delivery
We do everything we can to prevent the unnecessary delays due to wrong packaging of the parcels. Therefore, we have drawn up a guide of packaging your parcels the best way to avoid the consequent inconveniences.
If you are not sure about anything, please contact our customer service line or your Sales Representative.
A parcel with the right packaging is the basis of its successful delivery
We do everything we can to prevent the unnecessary delays due to wrong packaging of the parcels. Therefore, we have drawn up a guide of packaging your parcels the best way to avoid the consequent inconveniences.
If you are not sure about anything, please contact our customer service line or your Sales Representative.
Dimensions and weight
Dimensions and weight
Dimensions and weight differ according to the selected service and whether it is a domestic or international transport. The maximum allowed dimensions and weight are set so as to all parcels can fit in our delivery vans and to be able to move them.
Excluded goods across DPDgroup
Following parcels and goods are excluded from international transport in DPDgroup network. Please click on the button "More details".
Excluded goods across DPDgroup
Following parcels and goods are excluded from international transport in DPDgroup network. Please click on the button "More details".
Customs clearance
Customs clearance
If the parcel contains only documents, customs clearance documents are not needed.
If it is not the case, transport outside EU requires providing documents necessary for the customs clearance. The customs clearance of your parcel sent outside EU is ensured by DPD.
