How shall I proceed if the parcel is not delivered?

If the parcel is not delivered successfully the first time, it is automatically being redelivered the next following working day. If the parcel is not delivered successfully the second time, it is automatically left in the depot to be picked up by the consignee in person within 7 calendar days. We try to deliver the parcel for the third time only on demand made in the myDPD or by contacting us by filling in this form.