International transport services
DPD Classic
Do you need to send parcels to your partners abroad or to your international branches? Our DPD Classic service ensures reliable and safe delivery of your parcels all over Europe* in time.
Why going for this service:
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Fast delivery into Slovakia where parcels up to 31,5kg are delivered within 1-2 working days.
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Other European countries - parcels up to 31.5kg are delivered within 2-4 working days.
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The Consignee is notified about the delivery one day in advance by e-mail.
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Parcel insurance up to CZK 50,000 is included in the transport price.
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Up to three delivery attempts.
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Thanks to the unique 14-digit code, which does not change throughout the delivery period, you can easily monitor the progress of the shipment across all countries.
* The service is available to the following destinations: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Corsica, Latvia, Lithuania, Luxembourg, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Serbia, Spain, Sweden, Switzerland, United Kingdom
DPD Private
you need to send shipments to foreign clients? Thanks to DPD Private, we will deliver the shipment within an exact 1 hour window.
Why going for this service:
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We will deliver your shipments for an exact hour all over Europe *
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One hour delivery interval, which will be specified to the customer on the day of delivery by both SMS and e-mail.
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Parcel insurance up to CZK 50,000 is included in the transport price.
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Up to three delivery attempts.
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Thanks to the unique 14-digit code, which does not change throughout the delivery period, you can easily monitor the progress of the shipment across all countries.
DPD Pneu
Do you need to send tyres to your customers?
We have a solution for you, our DPD Pneu service.
Why going for this service:
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Fast delivery to Slovakia, where we transport shipments up to 31.5 kg within 1 - 2 working days.
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To other European countries, we deliver shipments up to 31.5 kg within 2 - 8 working days (delivery time varies depending on the destination country).
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The price of the shipment includes a courier collection, it is also possible to deliver in person at the depot
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Shipment insurance up to CZK 50,000 included in the transport price (coverage can be extended up to CZK 500,000, or even higher coverage can be set individually)
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Up to 3 delivery attempts (each destination may have a different number of attempts depending on the settings in the country)
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The recipient has access to the myDPD app for selected countries.
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Customer notified by email/SMS according to individual country settings.
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We will represent you professionally with each delivery.
Restrictions:
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Shipments cannot be placed, delivered or redirected to Pickup parcelshops or Lockers
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Proper packaging is required - more information HERE
Why going for this service:
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The shipment is stored for 7 days
We will keep each parcel safe for your customers at the Pickup parcelshop for up to 7 calendar days (in some countries even longer). Then we'll send it back to you. -
Opening hours during weekends
Most of our parcelshops are open at least one day on weekends. -
Continuous notification
The recipient is informed on the day of collection. Furthermore, the recipient is informed upon delivery of the parcel to the parcelshop and in case that the recipient does not pick up the consignment within 4 days of storage time, he is informed of the impending return of the parcel to the sender. -
Continuously expanding network
At DPD, we are constantly innovating, which is related to the increase in the number of our Pickup parcelshops. At present, you can use almost 1,250 Pickup outlets in the Czech Republic.
Why going for this service:
The shipment is stored for 7 days
We will keep each parcel safe for your customers at the Pickup parcelshop for up to 7 calendar days (in some countries even longer). Then we'll send it back to you.
Opening hours during weekends
Most of our parcelshops are open at least one day on weekends.
Continuous notification
The recipient is informed on the day of collection. Furthermore, the recipient is informed upon delivery of the parcel to the parcelshop and in case that the recipient does not pick up the consignment within 4 days of storage time, he is informed of the impending return of the parcel to the sender.
Continuously expanding network
At DPD, we are constantly innovating, which is related to the increase in the number of our Pickup parcelshops. At present, you can use almost 1,250 Pickup outlets in the Czech Republic.
DPD Shop2Shop
Delivery from one Pickup Parcelshop to another Parcelshop or self-service Parcel Locker
Why going for this service:
Possibility to use the service when sending to Slovakia, Poland, Germany and Croatia (cash on delivery only possible in the Czech Republic)
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The parcel can only be sent at Pickup parcelshops and depots
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When submitting larger quantities, acceptance may be refused for capacity reasons
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You can use 110000+ Pickup and self-service parcel lockers in Europe
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Easy ordering of the service and printing of labels in the DPD Shipping app
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Continuous notification of the recipient
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Cash on delivery option (only for shipments in the Czech Republic)
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Option to use the additional service Extended Cover
DPD Shop2Home
Delivery from the Pickup Parcelshops to privat address
Why going for this service:
Possibility to use the service when sending to Slovakia, Poland and Croatia
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The parcel can only be sent at Pickup parcelshops and depots
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When submitting larger quantities, acceptance may be refused for capacity reasons
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You can use 110000+ Pickup Parcelshops and self-service parcel lockers in Europe
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Easy ordering of the service and printing of labels in the DPD Shipping app
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Delivery to the recipient's address 2-3 days after submission by the sender (may vary by destination country)
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Up to 3 delivery attempts (may vary by destination country)
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Cash on delivery option
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for unregistered customers cash on delivery is possible only within the Czech Republic and SK
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for registered customers cash on delivery is possible in the Czech Republic, SK and also in Croatia
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MyDPD app, more information here
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Option to use the additional service COD and Extended Cover
- The maximum amount of cash on delivery is the equivalent of EUR 2500
DPD Guarantee
DPD GUARANTEE is a warranty that your shipment will reach its destination on time. Delivery takes place within 1-5 working days. Use the calculator at the bottom of this page to find out the specific number of days for a given destination. This service can be used to send shipments to many European countries *.
Why going for this service:
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Guarantee that the shipment will arrive safely and on time.
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Delivery takes place within 1-5 working days. Use the calculator at the bottom of this page to find out the specific number of days for a given destination.
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In case of operational problems, we will notify you in time. If we do not meet the delivery date, you will be refunded the price difference between Express and Classic.
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We will inform your customer about the delivery date both by SMS or e-mail.
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Parcel insurance up to CZK 50,000 is included in the transport price.
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Up to three delivery attempts.
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Thanks to the unique 14-digit code, which does not change throughout the delivery period, you can easily monitor the progress of the shipment across all countries.
Import
Do you need to pick up a shipment abroad and deliver it to any address in the Czech Republic? Use our Import service, which is used to transport shipments from Europe countries* to the Czech Republic.
Why going for this service:
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Reliable delivery from abroad to the Czech Republic
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One hour delivery interval, which will be specified to the customer on the day of delivery by SMS or e-mail.
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Consignees are provided with the myDPD web App for tracking the movement of their parcel, but they can also have their parcels sent into a Pickup Parcelshop, add a second address or postpone the delivery by up to 10 days.
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Parcel insurance up to CZK 50,000 is included in the transport price.
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Up to three delivery attempts.
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Thanks to the unique 14-digit code, which does not change throughout the delivery period, you can easily monitor the progress of the shipment across all countries.
Air delivery in the EU
Express delivery within the European Union, by 18:00 to the next day after collection. We do not offer collection for DPD Express shipments all over the Czech Republic, this option is governed by the restrictions found in the document below.
Why going for this service:
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We will deliver your shipment to major destinations in EU countries by 18:00 the next working day after collection.
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We transport shipments reliably and safely to the countries of the European Union. Currently, it is possible to send them from all cities in which we have a depot.
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We will deliver 96% of shipments within the specified time. If we do not reach the recipient at the address, we will try to deliver the shipment to him again.
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You can track the status of your shipments online in real time.
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As part of the DrivingChange program, we compensate all CO2 emissions produced our transport, by financing projects aimed at nature protection and restoration. In addition, without any surcharges for customers.
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Parcel insurance up to CZK 50,000 is included in the transport price.
List of postcodes for collection of DPD Express
Download the list of collection postcodes, where we will pick up the shipment.
Air worldwide
DPD Express is a service name for a service consisting in non-express air transport of goods from various places in the Czech Republic to another place almost anywhere in the world.
Why going for this service:
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We transport shipments to more than 220 countries.
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Shipments are transported with cooperation of our partners from Václav Havel Airport in Prague
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High quality delivery - 96% of shipments will be delivered on time. If we do not reach the recipient at the address, we will try to deliver the shipment to him again.
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We offer the price from 559 CZK
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You can track the status of your shipments online in real time.
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As part of the DrivingChange program, we compensate all CO2 emissions produced our transport, by financing projects aimed at nature protection and restoration. In addition, without any surcharges for customers. We transport shipments in the cargo area of aircraft used by passengers. We use free capacity and do not produce additional emissions.
