How can we help?

Dpdgroup provides four differentiating services:

• DPD Classic Home

• DPD Classic Business

• DPD Shop

Services DPD Classic Home/ Business & DPD Shop are the one offered in the solution into EU at the moment.

请参阅

This service has not been opened yet. If you need to pick up the item, please contact your local franchisee.

You can find inquiry form on our website, or please contact our sales for latest quotation.

Regarding the payment method, please consult the sales staff who contact you directly.

Maximum weight: 31.5kg, maximum length: 175cm, maximum girth: 300cm

Length x width x height / 6000

If you are unclear about the destination zip code, please check with your recipient or contact us.

Please make sure that your goods meet our standard of weight and size: Maximum weight: 31.5kg, maximum length: 175cm, maximum girth: 300cm, at the same time, your goods should be properly packed and in good condition.

B2C :

• Commercial invoice

• With SKU

• Website link of the goods purchase

B2B:

• Authorization - direct representative / Power of Attorney (POA) – original. In case of company it must be signed by person(s) empowered to represent the company; (usually POA must be signed by the company Board)

• valid EORI and VAT ID number must be printed on POA

• any document as commercial invoice or additional description of the goods has to be in english (nature of goods, material of which it is produced, exact purpose etc. (each information that enables correct classification of the goods).

Currently our service areas are: Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, Germany, Greece, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, Croatia, France, Italy, Portugal, Spain, the United Kingdom and Ireland.

Please refer to our list of prohibited goods.

Please click link below to download the list of remote area ZIP codes。Please note that delivery time may be extended for these areas.

Both information are highly recommended. But e-mail address is mandatory, for customs clearance purpose.

There are 3 main import Gateway in Europe: London (LHR); Paris (CDG); and Amsterdam (AMS).