Guest

Every business needs a functioning team to help it succeed. That is precisely why the well-being of our employees is so important to us. We place great emphasis on good communication and satisfactory working conditions, including between departments such as the depots and our contractual partners. To ensure the right level of satisfaction, we and our contractual partners carry out regular audits and anonymous employee surveys.

Satisfaction is the key

A team with fun and solidarity

The following is a brief insight into the world of DPD Switzerland and how good working conditions shape our daily lives.

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At DPD, we place great value on a warm welcome!

What does that mean?

All new employees are invited to our New Talents Day, which takes place on a Saturday (paid working time) and officially begins with a warm welcome from a member of the management team.

On this day, new employees also learn how to provide first aid and experience what real team building means through various workshops.

All this takes place in an enjoyable and relaxed setting.

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Every employee has a voice – and together we are a strong team.

We value open communication and mutual respect, so everyone’s opinion is important to us.

At DPD and our contractual partners, we conduct regular employee surveys by independent companies; the surveys are anonymous to encourage honest feedback.

Our anonymous employee surveys show top scores and a high level of satisfaction that are well above the European average. Open communication and respectful interaction are key elements of our corporate culture.

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Regular audits ensure that we meet our high standards of quality and compliance while protecting our drivers and providing superior service quality.
An overview:

  • 2021: SMETA audit*
    Our largest operational site was successfully certified.
  • 2021: Great Place to Work
    11th place among the best employers in Switzerland.
  • Since 2021
    We regularly audit our contractual partners. We initially collaborated with Deloitte but have done this internally since 2022. Each contractual partner is subject to a thorough audit at least once every three years.
  • Geopost audits
    Geopost regularly audits us, and DPD Switzerland consistently achieves top results.
  • ISO audits
    DPD (Schweiz) AG is ISO certified: ISO 9001 and ISO 14001

* SMETA (Sedex Members Ethical Trade Audit) ist ein von Sedex entwickeltes Verfahren für Audits im ethischen Handel mit Fokus auf Arbeitsbedingungen und ist weltweit anerkannt.

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The health of our employees is a top priority for us.

For three years now, we have been a proud sponsor of the SwissCityMarathon in Lucerne as part of our active involvement in promoting good health.

With the launch of our DPD Pacemaker community in 2025, we are taking this commitment to the next level. At the same time, we are extending our sponsorship to three other running events.

Our aim is to encourage our employees and their families and friends to take part in different distances and events and to have a great time doing so.

Another benefit is that DPD will pay the entry fee for everyone in the community who takes part.

Our contractual partner model for a future together

Together with our contractual partners, we have been successfully delivering parcels throughout Switzerland for over 25 years.

DPD was formed through the merger of a number of medium-sized companies and remains to this day based on a spirit of entrepreneurship, with flexibility and proximity to its customers. We can look back on long-term business partnerships with our approximately 65 contract partners. The contractual partner model has been a key factor in DPD’s success for over 25 years and will continue to be an important pillar in the future.

Portrait insights from our contractual partners

This video explains our contractual partner model in a simple way, from contract conclusion to day-to-day operations.

Jasmin – an account from his day-to-day life
Jasmin has been working at DPD for over 20 years and you can see how proud he is of his team. He gives us a brief insight into his daily work.

Alen – from driver to contractual partner
In 2017, Alen switched from a driver to a contractual partner and you can feel his passion for his job. He appreciates the support and collaboration with DPD and sees us as a complete unit.

Blerim – always there for its drivers
Whether it’s on-site or by phone, Blerim is always available. In the video, he explains how he and his drivers manage their daily work.

Our Skender – a proud contractual partner since 2012
Contact with people is important to him – you can really feel it. In this video, he tells us what he likes about Tavannes and the surrounding area.

We embody responsibility and ethics

Ethical responsibility should not be ignored

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