Salesforce Expert

De functie

As salesforce Expert you’ll play a crucial part in supporting our Salesforce users, Salesforce Architect and Salesforce Product Owner. This role encompasses the daily management of our Salesforce platform, business analysis and internal salesforce support. Exceptional follow-up and excellent communication skills are vital for your success.

What will you do in this role?

• You oversee the daily operations of our Salesforce platform, ensuring a smooth and efficient functionality.

• You’ll support our users by providing daily or standard requests, such as maintaining and uploading sales data, adaptations and configurations and managing user profiles, roles, access and more.

• You work alongside our Salesforce Product Owner in defining functional and technical requirements.

• You contribute to the development of both standard and custom Salesforce functionalities;

• You validate acceptation criteria in collaboration with our Salesforce Architect.

• Quickly addressing and resolving issues and bugs to ensure a flawless user experience.

• Finding structural solutions in close collaboration with the salesforce team of DPD Belux. You’ll go beyond the borders of DPD BELUX and work with other business units of Geopost, to ensure the integration with Geopost tools.

Je profiel

What do we expect from you?

• You combine a bachelor’s degree with a first experience in a similar role.

• You have an all-round salesforce experience, particularly proficient in Salesforce Administrator, Sales Cloud and Service.

• Your experience in low-code solutions and flows provide you some tools to make adaptations and configurations in Salesforce.

• You’re analytical and a critical thinker, skills that bring added value to our Salesforce platform.

• You have a continuous improvement mindset.

• You have excellent communication skills.

• Profound knowledge of English is a must, Dutch and French are a plus.

Je voordelen

What do we have to offer you?

• The opportunity to make a difference in a professional and international environment

• An enthusiastic team where everyone wants to move forward

• Permanent contract, start as soon as possible

• Flexible working hours and working from home possible

• Group and hospitalisation insurance

• Laptop and smartphone (with subscription)

• Meal vouchers of €7,5