Here you’ll find useful tips and tools for sending parcels. We have listed all relevant information about shipping within Belgium and abroad. You will also find user instructions for our products and services, as well as an overview of all the available interfaces with various shop and shipping systems.
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Need further assistance? Contact us.
* Non-binding indicative lead time subject to variation - e.g. Time for customs clearance is not taken into account in the lead time calculation.
The combined dimensions of your parcel are:
cm
The volumetric weigth of your parcel:
KG
NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.
Packing instructions
Every parcel must be packed securely so that it is suitable for automated sorting and transport.
Exclusions from shipment
There are some goods we can't transport, such as live animals, weapons and especially valuable goods such as precious metals and gems.
Weights and dimensions
Parcels can have a maximum weight of 31.5 kg, a maximum girth (combined circumference + longest side) of 300 cm and a length (longest side) of 175 cm. Would you like to know if your parcel has the right dimensions? Simply use our girth calculator.
Available from Monday to Friday from 8h to 18h
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*This is a paying service. Click here for the rates.
Click here for the the complaints and claim settlement procedure.
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