Menu

Here you’ll find useful tips and tools for sending parcels. We have listed all relevant information about shipping within Belgium and abroad. You will also find user instructions for our products and services, as well as an overview of all the available interfaces with various shop and shipping systems.

From

To

Origin country
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Great Britain
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxemburg
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
Origin postal code

To

Destination country
Austria
Belgium
Bosnia
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Great Britain
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxemburg
Netherlands
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Destination postal code
Volumetric weight (optional) KG

Need further assistance? Contact us.

* Non-binding indicative lead time subject to variation - e.g. Time for customs clearance is not taken into account in the lead time calculation.

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

Height (cm)
Width (cm)
Length (cm)

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Depot Finder

Please enter the country and postcode or the depot number.

Country *

Please select
Please select
Austria (AT)
Belgium (BE)
Bosnia (BA)
Bulgaria (BG)
China (CN)
Croatia (HR)
Czech Republic (CZ)
Denmark (DK)
Estonia (EE)
Finland (FI)
France (FR)
Germany (DE)
Great Britain (GB)
Greece (GR)
Hungary (HU)
India (IN)
Ireland (IE)
Italy (IT)
Japan (JP)
Kazakhstan (KZ)
Korea (KR)
Latvia (LV)
Lithuania (LT)
Luxemburg (LU)
Netherlands (NL)
Norway (NO)
Poland (PL)
Portugal (PT)
Romania (RO)
Russia (RU)
Serbia (CS)
Slovakia (SK)
Slovenia (SI)
South Africa (ZA)
Spain (ES)
Sweden (SE)
Switzerland (CH)
Turkey (TR)
Ukraine (UA)
United Arab Emirates (AE)
Depot number
Postcode

Your local contact partner.

DPD Commercial Invoice

Invoice information:

Type of Invoice *

Commercial invoice
Pro Forma invoice
Invoice number *
Invoice date *

Invoice Address:

Company *
Name *
Street/No. *
Additional Address
Postcode *
City *

Country *

Belgium
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Caribbean Netherlands
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo-Brazzaville
Congo-Kinshasa
Cook Islands
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
United States Virgin Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country Code *

Belgium +32
Afghanistan +93
Åland Islands +358
Albania +355
Algeria +213
American Samoa +1684
Andorra +376
Angola +244
Anguilla +1264
Antarctica +672
Antigua and Barbuda +1268
Argentina +54
Armenia +374
Aruba +297
Australia +61
Austria +43
Azerbaijan +994
Bahamas +1242
Bahrain +973
Bangladesh +880
Barbados +1246
Belarus +375
Belgium +32
Belize +501
Benin +229
Bermuda +1441
Bhutan +975
Bolivia +591
Bosnia and Herzegovina +387
Botswana +267
Bouvet Island +47
Brazil +55
British Indian Ocean Territory +246
British Virgin Islands +1284
Brunei +673
Bulgaria +359
Burkina Faso +226
Burundi +257
Cabo Verde +238
Cambodia +855
Cameroon +237
Canada +1
Caribbean Netherlands +599
Cayman Islands +1345
Central African Republic +236
Chad +235
Chile +56
China +86
Christmas Island +61
Cocos (Keeling) Islands +61
Colombia +57
Comoros +269
Congo-Brazzaville +242
Congo-Kinshasa +243
Cook Islands +682
Costa Rica +506
Côte d'Ivoire +225
Croatia +385
Cuba +53
Curaçao +599
Cyprus +357
Czechia +420
Denmark +45
Djibouti +253
Dominica +1767
Dominican Republic +1
Ecuador +593
Egypt +20
El Salvador +503
Equatorial Guinea +240
Eritrea +291
Estonia +372
Eswatini +268
Ethiopia +251
Falkland Islands +500
Faroe Islands +298
Fiji +679
Finland +358
France +33
French Guiana +594
French Polynesia +689
French Southern Territories +262
Gabon +241
Gambia +220
Georgia +995
Germany +49
Ghana +233
Gibraltar +350
Greece +30
Greenland +299
Grenada +1473
Guadeloupe +590
Guam +1671
Guatemala +502
Guernsey +44
Guinea +224
Guinea-Bissau +245
Guyana +592
Haiti +509
Heard Island and McDonald Islands +672
Holy See +39
Honduras +504
Hong Kong +852
Hungary +36
Iceland +354
India +91
Indonesia +62
Iran +98
Iraq +964
Ireland +353
Isle of Man +44
Israel +972
Italy +39
Jamaica +1
Japan +81
Jersey +44
Jordan +962
Kazakhstan +7
Kenya +254
Kiribati +686
Kuwait +965
Kyrgyzstan +996
Laos +856
Latvia +371
Lebanon +961
Lesotho +266
Liberia +231
Libya +218
Liechtenstein +423
Lithuania +370
Luxembourg +352
Macao +853
Macedonia +389
Madagascar +261
Malawi +265
Malaysia +60
Maldives +960
Mali +223
Malta +356
Marshall Islands +692
Martinique +596
Mauritania +222
Mauritius +230
Mayotte +262
Mexico +52
Micronesia +691
Moldova +373
Monaco +377
Mongolia +976
Montenegro +382
Montserrat +1664
Morocco +212
Mozambique +258
Myanmar +95
Namibia +264
Nauru +674
Nepal +977
Netherlands +31
New Caledonia +687
New Zealand +64
Nicaragua +505
Niger +227
Nigeria +234
Niue +683
Norfolk Island +672
North Korea +850
Northern Mariana Islands +1670
Norway +47
Oman +968
Pakistan +92
Palau +680
Palestine +970
Panama +507
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Pitcairn +64
Poland +48
Portugal +351
Puerto Rico +1
Qatar +974
Réunion +262
Romania +40
Russia +7
Rwanda +250
Saint Barthélemy +590
Saint Helena, Ascension and Tristan da Cunha +290
Saint Kitts and Nevis +1869
Saint Lucia +1758
Saint Martin +590
Saint Pierre and Miquelon +508
Saint Vincent and the Grenadines +1784
Samoa +685
San Marino +378
Sao Tome and Principe +239
Saudi Arabia +966
Senegal +221
Serbia +381
Seychelles +248
Sierra Leone +232
Singapore +65
Sint Maarten +1721
Slovakia +421
Slovenia +386
Solomon Islands +677
Somalia +252
South Africa +27
South Georgia and the South Sandwich Islands +500
South Korea +82
South Sudan +211
Spain +34
Sri Lanka +94
Sudan +249
Suriname +597
Svalbard and Jan Mayen +47
Sweden +46
Switzerland +41
Syria +963
Taiwan +886
Tajikistan +992
Tanzania +255
Thailand +66
Timor-Leste +670
Togo +228
Tokelau +690
Tonga +676
Trinidad and Tobago +1868
Tunisia +216
Turkey +90
Turkmenistan +993
Turks and Caicos Islands +1649
Tuvalu +688
Uganda +256
Ukraine +380
United Arab Emirates +971
United Kingdom +44
United States +1
United States Minor Outlying Islands +1
United States Virgin Islands +1340
Uruguay +598
Uzbekistan +998
Vanuatu +678
Venezuela +58
Vietnam +84
Wallis and Futuna +681
Western Sahara +212
Yemen +967
Zambia +260
Zimbabwe +263
Telephone Number *
Consignee's VAT number
Delivery address is the same as invoice address

Delivery Address:

Company *
Name *
Street/No. *
Additional Address
Postcode *
City *

Country *

Belgium
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Caribbean Netherlands
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo-Brazzaville
Congo-Kinshasa
Cook Islands
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
United States Virgin Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country Code *

Belgium +32
Afghanistan +93
Åland Islands +358
Albania +355
Algeria +213
American Samoa +1684
Andorra +376
Angola +244
Anguilla +1264
Antarctica +672
Antigua and Barbuda +1268
Argentina +54
Armenia +374
Aruba +297
Australia +61
Austria +43
Azerbaijan +994
Bahamas +1242
Bahrain +973
Bangladesh +880
Barbados +1246
Belarus +375
Belgium +32
Belize +501
Benin +229
Bermuda +1441
Bhutan +975
Bolivia +591
Bosnia and Herzegovina +387
Botswana +267
Bouvet Island +47
Brazil +55
British Indian Ocean Territory +246
British Virgin Islands +1284
Brunei +673
Bulgaria +359
Burkina Faso +226
Burundi +257
Cabo Verde +238
Cambodia +855
Cameroon +237
Canada +1
Caribbean Netherlands +599
Cayman Islands +1345
Central African Republic +236
Chad +235
Chile +56
China +86
Christmas Island +61
Cocos (Keeling) Islands +61
Colombia +57
Comoros +269
Congo-Brazzaville +242
Congo-Kinshasa +243
Cook Islands +682
Costa Rica +506
Côte d'Ivoire +225
Croatia +385
Cuba +53
Curaçao +599
Cyprus +357
Czechia +420
Denmark +45
Djibouti +253
Dominica +1767
Dominican Republic +1
Ecuador +593
Egypt +20
El Salvador +503
Equatorial Guinea +240
Eritrea +291
Estonia +372
Eswatini +268
Ethiopia +251
Falkland Islands +500
Faroe Islands +298
Fiji +679
Finland +358
France +33
French Guiana +594
French Polynesia +689
French Southern Territories +262
Gabon +241
Gambia +220
Georgia +995
Germany +49
Ghana +233
Gibraltar +350
Greece +30
Greenland +299
Grenada +1473
Guadeloupe +590
Guam +1671
Guatemala +502
Guernsey +44
Guinea +224
Guinea-Bissau +245
Guyana +592
Haiti +509
Heard Island and McDonald Islands +672
Holy See +39
Honduras +504
Hong Kong +852
Hungary +36
Iceland +354
India +91
Indonesia +62
Iran +98
Iraq +964
Ireland +353
Isle of Man +44
Israel +972
Italy +39
Jamaica +1
Japan +81
Jersey +44
Jordan +962
Kazakhstan +7
Kenya +254
Kiribati +686
Kuwait +965
Kyrgyzstan +996
Laos +856
Latvia +371
Lebanon +961
Lesotho +266
Liberia +231
Libya +218
Liechtenstein +423
Lithuania +370
Luxembourg +352
Macao +853
Macedonia +389
Madagascar +261
Malawi +265
Malaysia +60
Maldives +960
Mali +223
Malta +356
Marshall Islands +692
Martinique +596
Mauritania +222
Mauritius +230
Mayotte +262
Mexico +52
Micronesia +691
Moldova +373
Monaco +377
Mongolia +976
Montenegro +382
Montserrat +1664
Morocco +212
Mozambique +258
Myanmar +95
Namibia +264
Nauru +674
Nepal +977
Netherlands +31
New Caledonia +687
New Zealand +64
Nicaragua +505
Niger +227
Nigeria +234
Niue +683
Norfolk Island +672
North Korea +850
Northern Mariana Islands +1670
Norway +47
Oman +968
Pakistan +92
Palau +680
Palestine +970
Panama +507
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Pitcairn +64
Poland +48
Portugal +351
Puerto Rico +1
Qatar +974
Réunion +262
Romania +40
Russia +7
Rwanda +250
Saint Barthélemy +590
Saint Helena, Ascension and Tristan da Cunha +290
Saint Kitts and Nevis +1869
Saint Lucia +1758
Saint Martin +590
Saint Pierre and Miquelon +508
Saint Vincent and the Grenadines +1784
Samoa +685
San Marino +378
Sao Tome and Principe +239
Saudi Arabia +966
Senegal +221
Serbia +381
Seychelles +248
Sierra Leone +232
Singapore +65
Sint Maarten +1721
Slovakia +421
Slovenia +386
Solomon Islands +677
Somalia +252
South Africa +27
South Georgia and the South Sandwich Islands +500
South Korea +82
South Sudan +211
Spain +34
Sri Lanka +94
Sudan +249
Suriname +597
Svalbard and Jan Mayen +47
Sweden +46
Switzerland +41
Syria +963
Taiwan +886
Tajikistan +992
Tanzania +255
Thailand +66
Timor-Leste +670
Togo +228
Tokelau +690
Tonga +676
Trinidad and Tobago +1868
Tunisia +216
Turkey +90
Turkmenistan +993
Turks and Caicos Islands +1649
Tuvalu +688
Uganda +256
Ukraine +380
United Arab Emirates +971
United Kingdom +44
United States +1
United States Minor Outlying Islands +1
United States Virgin Islands +1340
Uruguay +598
Uzbekistan +998
Vanuatu +678
Venezuela +58
Vietnam +84
Wallis and Futuna +681
Western Sahara +212
Yemen +967
Zambia +260
Zimbabwe +263
Telephone Number *

Packing instructions

Every parcel must be packed securely so that it is suitable for automated sorting and transport.

Click here for more packaging instructions.

Exclusions from shipment

There are some goods we can't transport, such as live animals, weapons and especially valuable goods such as precious metals and gems.

Please note our GTC and the list of excluded goods.

Weights and dimensions

Parcels can have a maximum weight of 31.5 kg, a maximum girth (combined circumference + longest side) of 300 cm and a length (longest side) of 175 cm. Would you like to know if your parcel has the right dimensions? Simply use our girth calculator.

Customs UK
Show:10 | 25 | 50 | 100
Why do I need a GB EORI number as well as a BE/LU EORI number?
A GB EORI number proves you are authorized to import goods into the UK. You can obtain this authorization by requesting a GB EORI number in UK:  https://www.gov.uk/import-goods-into-uk . A BE/LU EORI number proves you are authorized to export goods outside of the EU. You can obtain this authorization with FOD Economie (Belgium) and portail des Douanes et accises (Luxembourg).
What is a HS code and how do I enter them?
Customs uses a commodity code or European HS (Harmonized System) code to classify products. You need to provide 8 digits codes. By using this code in the data you send to DPD, DPD can make the correct Customs declaration. Customs then knows:
  • What products are in your consignment.
  • How much import duty and other import taxes must be paid on these products.
The HS codes for you to classify your products can be found at: www.tariffnumber.com Attention: for a number of HS codes  you also have to enter the quantity (m², kg, pair, etc.) in the description. So if you send a rolled-up wool carpet, you have to enter: "wool carpet (5m²) in the description field (DPD Shipper) CCONTENT field (self-printers). Other examples: ‘water (0,5 liters)’, ‘charcoal (10 kg)’, ‘shoes (4 pairs)’, etc.
(HMRC) Is it required to register at customs in the UK?
Yes. HMRC means “Her Majesty’s Revenue and Customs”. This government company realizes taxes income for the United Kingdom. At the beginning of 2019, the United Kingdom has a VAT legislation (VAT notice 1003) in place which makes it compulsory for the sender to always pay the VAT for parcels ≤ £135. In other words, do you ship products with a value of less than 135 pounds? Please register via the website of the HMRC in the United Kingdom.
Which services can I still use to the UK ?
DPD currently offers two services to the UK. You can ship parcels via DPD Classic (B2B) and DPD Home (B2C). We hope to be able to reactivate other services (DPD Shop etc.) as soon as possible.
Do I need to add printed invoices to a shipment to the United Kingdom?
No, but for a shipment to the United Kingdom it is mandatory for both the European and UK customs to be able to present an invoice. DPD has agreed with customs that there is no need for a printed paper invoice, but that a digital invoice for each parcel is sufficient. All items in the parcel must be clearly described on the invoice. The digital invoice can automatically be generated from the data you provide for each parcel, so make sure your data is compliant. Attention: Customs UK can at all times request an original invoice. The customer service of DPD will request this from you, make sure you can always provide it within 24 hours.
Which INCO term does DPD offer for shipments to the UK?
DPD offers the INCO term DAP. An INCO term indicates at what point the responsibility passes from sender to recipient. Two types of Billing terms have been added to this INCO term: A Billing term indicates which party (sender or recipient) pays the VAT and import duties.
  • DP means 'duties & taxes Paid'. The sender pays the costs.
  • NP means 'duties & taxes Not Paid'. The recipient pays the costs.
DAP NP is the standard offered within DPD BeLux. If you want to use DAP DP you first need to contact your sales to discuss the required setup.
How does the payment of customs duties work when shipping to the UK?
In case you ship your parcels under INCO term DAP, Billing term NP (Not Paid: recipients pays all costs) your customer will have to pay customs duties prior to delivery. DPD UK will send a secure digital payment request per email or sms. Without payment of these costs + admin fee (£5) within 5 days the parcel will be returned to you.
With DAP NP, payment must be made by the recipient in the UK. How long will DPD UK hold the parcel?
With DAP NP (the recipient is responsible for the payment of the costs). On arrival in the UK, a parcel will be held up to a maximum of 5 days in order to allow the recipient to pay the costs in accordance with DPD. For this purpose, DPD UK will send a payment request to the recipient in an email and/or text message containing a secure payment link. When Duties & Taxes are not paid, the parcel will be returned including: €5,00 return cost + import VAT on arrival in Europe.
Which costs have to be integrated in the value of the good I declare?
Next to the value of the good also the shipping costs need to be added to the total value. At customs level each good needs to have a value, even if they are shipped as a free item.
Does anything change for shipments to Ireland and Northern-Ireland due to Brexit?
For you as a sender, nothing changes. Parcels for Ireland are transported by DPD through the United Kingdom via a special arrangement (Transit) and will arrive at your customer's address in Ireland without delay. No additional data is required for these parcels and no customs formalities are required.

Didn't find your answer?

Contact us

Customer service for shippers

Available from Monday to Friday from 8h to 18h

phone.png
070 246 022*

*This is a paying service. Click here for the rates.

Click here for the the complaints and claim settlement procedure.