Required update for heavy parcel shipping
Required update for heavy parcel shipping
Starting from the 1st of January 2025, an important change related to the amended Postal Act in Germany, which requires all parcel service providers to reduce the physical strain on employees handling parcel deliveries.
In a nutshell
Make sure to provide the correct weight and dimensions
Make sure to have the good picto on the label
You can find more instructions for this adjustment in the documentation in our knowledge portal.
Once the changes have been implemented, you can send the label for validation to [email protected] before mid-March 2025.
Update to the latest version of DPD Shipper
To comply with the new legislation, you must update Shipper offline to version 31. The version you are currently working with can be found via Settings > System information.
Do you work with Shipper online or Shipper Webservice? Make sure that you always send the correct dimensions and weight with your shipments in the WEIGHT field provided for this purpose. No further technical adjustments are required from you.
Once this field is filled in, we automatically provide the necessary logos on the labels.
If you have any questions after reading the instructions or need support with the adjustments, please don’t hesitate to contact our customer IT department through mail: [email protected]
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