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The right know-how at your disposal – our FAQs.

 

Here you'll find answers to your questions round the clock.

Frequently asked questions – Top 10
Where is my parcel? / How can I track my parcel?
When will my parcel be delivered?
How can I change the place or day of delivery?
What number do I use to track/redirect a parcel?
Where will I find the parcel number?
To what Pickup location will my parcel be delivered?
Why has my parcel been delivered to the Pickup parcelshop?
What happens if a parcel reaches the consignee in a damaged condition?
What is a deposit okay and how can I arrange one?
How do I find the location of a Pickup parcel station?

Download the myDPD-App for free!

This is how the myDPD-app works

 

With the  myDPD-app you always have an overview of your parcels in one hand.

This short video gives you a quick and easy overview about the handling and all our funtions of the myDPD-app. 

Do you have any questions? Then fill out the following contact form.