We are here for you.

Do you have questions about your package? We have compiled the most frequently asked questions for you in our FAQs. Just click and find the answer!

Frau schaut auf ihr Smartphone und lächelt

We are here for you.

Do you have questions about your package? We have compiled the most frequently asked questions for you in our FAQs. Just click and find the answer!

Dear parcel customers,

Should you have any questions about your parcel, please use our contact form on the website or our online chat.
Please only use one service channel for each request. The parallel use of several channels at the same time
leads to service delays and longer response times.

We ask for your understanding. Thanks very much!

Your DPD-Team

PS: Grant a deposit okay now and receive your parcels faster!