How do I use the returns service with DPD?

For shippers: with DPD you can create a return label which you enclose with the parcel before it is shipped. Or you can offer your customers the option of printing or requesting the return label online after the parcel has been delivered.

For consignees: with the return label you have received, you can also return parcels in the Pickup parcel shop.

If you do not have a return label at hand, please contact the shipper directly.