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Find the nearest Pickup parcelshop
Easy returns with DPD Retour
Find the nearest Pickup parcelshop
Check the returns policy with your shipper
Check the returns policy with your shipper
Before returning your package, ask your shipper if the return option is available for your order.
Your sender will tell you how to download the return label, which can be obtained directly from our website.
Prepare your return parcel
Prepare your return parcel
Your order may contain a return label provided by the sender. If this is not the case, you must request one from your sender.
Prepare your parcel, taking care to pack your goods well to ensure they are protected during transport.
Next, print the return label and stick it on the parcel, removing any label previously stuck on. The package is now ready to be shipped.
Deposit your parcel
Deposit your parcel
Bring your parcel to one of our 8,500 Pickup locations and we'll take care of the rest.
You can search for your nearest Pickup parcelshop via the link below.
Your benefits
Returns time
Once the parcel has been dropped off by the consumer at a Pickup parcelshop, it will be returned to you within 24 to 48 hours.
Tracking
Your return parcels benefit from the same level of tracking as your outbound parcels. Tracking information solutions focused on your return parcels are available.
Normalised standards.
Our automated processes ensure a high level of quality in the handling of your parcels.